Biggs Harley Davidson hooked me up again on the new 115th Anniversary Street Glide Special. They make the purchasing process as painless as possible and take good care of me every time I visit. My salesman Noel went the extra mile to make the experience fun and exciting and Dolly in finance is the best. I have 3 Harley's in my garage and all were purchased at Biggs. Why waste time at other dealers when these guys know how to treat their customers?
Biggs Harley Davidson is a friendly place. You don't have to buy a bike to be treated kindly by any of the staff. I've been contemplating the purchase of another bike for quite some time and I haven't felt pressured to buy right away, thanks Tobias. The parts and apparel sections are filled with colorful people always ready to assist you in searching for that right item, thanks Craig and Jocelyn. The service department not only takes care of the customers bike they've also been awesome with keeping my spending for maintenance down. Kiernan, Josh, and Nick are always busy at the service counter but always find time to get back to me answering my questions with an explanation that I can understand. I really appreciate that! I just recently had a stage 4 kit, and some other things, installed on my bike. While my bike was being worked on I was able to rent a couple different bikes to help with my decision to buy another. At the rental desk Brian and Grant were great with ensuring each bike I asked for was set up with additional gear and attachments I requested, thanks guys. My experience at Biggs has always been positive since I first found them in February 2014.
Kindest Regards,
Lewis Green Sr
I love Biggs. Bought my Harley there. Service department has treated me great. Robin is great, not only a good personality, but she's smoken hot on top of it and she knows what she's talking about. Shop manager Karen has taken the time to explain the issues I've had with my bike. He gets things fixed in a timely manner along with giving me fair prices. I personally have had a good experience there.
Recently rented a Road Glide Ultra from here. Easiest thing I have done in years. The staff is absolutely incredibly helpful and pleasant to deal with. They were accommodating and friendly. They do not waste your time and get you out and moving to enjoy your day. I will be back. Thanks Brian and Grant. My wife and I are very happy.
Rented a Harley street glide was the best experience of my life. Brian and Grant made it super easy and fun. I couldn't believe how cool and helpful every one at this location has been.
Bret was extremely helpful and patient with me. For a first-time buyer, he answered all my questions and helped me through the process. I will always go back to Biggs Harley-Davidson for all my HD needs. Great dealership and great people. Thank you, Bret.
Initially, I had a few issues with the purchase of my first Harley. It took longer than expected, but it ended by me taking home the exact bike I was looking for!
As soon as my issues where known, Bill Bushnell, the General Manager, and Mike Moran, the Sales Manager, both stepped in and turned my FISRT HARLEY-DAVIDSON purchase into a real WOW experience.
I'm HAPPY to say I'm a Harley-Davidson owner, Thanks To BIGG's HD!
Friendly staff and easy to get to location. I mostly go there for parts but they have many group rides and get-togetherness organized monthly.
In the past two months I have purchased an 08 Ultra Classic and 17 Softail Slim from Noel! I also have referred two others to purchase from Noel as well. Biggs has great customer service from sales, finance, parts, and service! A street bike lover converted to the Harley family!!!!
What a great experience..! Just purchased my first Harley Davidson, and figured I'd go to BIGGS to see what it was all about. Went there just to look around. Ended up purchasing a new helmet and staying awhile. Good food, good live band, and great people. While I was there, I won two raffles, my lucky day. Thank you to all BIGGS employees. Can't wait to join the chapter. I'll be back. 😎
Took my bike in for 15,000 mile service and the staff was very friendly. The service was awesome. After my bike was done they did a great detail cleaning on my bike. I highly recommend Biggs Harley for all your service and other merchandise
People are friendly. Good section, free coffee and water, clean Restrooms, great service department, great parts department. thaey go the extra mile to make you happy
One of the best dealership in SAN DIEGO area.
I belive that competitive price on quality product and great service are the key factors to gain loyal customers, Biggs HD meets that.
I bought harley Low rider s from this dealership. Even though i did not buy it for the price i wanted but it is a great deal. I bought my previous bike at 10% less than MSRP out the door it was in chicago. But this one was higher than that but i know was given a very competitive price.
Selecting Low Rider S(LRS):
I was looking for a fat bob year end closeout but someone @ SD harley @ Kerney Mesa told me that Low Rider S is one of the harley's best engineering. I shared my thoughts to my salesman. He gladly arranged for a test drive on both of them.
One of the salesman had the motorcycle and when i asked him how he compare the fat bob and low rider s (LRS) he was praising the LRS , first i thought he was giving a sales pitch but after riding both i agree to him about comfort and handling. So that made me decide to go for the LRS. I liked FAT BOB when compared to LRS
Im ridinding motorcycle since 14 and very active driver since 18. Anyway I decided to choose LRS. My need for my motorcycle is very limited after moving to SAN diego my other motorcycle i did not drive in 2 years.
My Sales experience :
About myself i had a very bad experience with my emotional purchase from the past. From the past experience I don't buy things out of emotions even at their great sale prices. That means selling things to me is very tough because I challenge and counter many things.
My Salesman gave me a price Which doesnt seems to be right. At one point we agreed to a price. But after thinking it for a day, I decided to drop off the idea of purchasing due to my work. Meanwhile i was talking to my friends about the motorcycle and looks like one of my friend got a better deal from a different location.
Anyway After consecutive attempts by the sales person and 2 -3 weeks of long chatting they gave me a price, at that point i was determined to buy the LRS not because of the price but because of the salesperson time and his determination to sell. In order to honor the deal they wanted me in person, ( i was telling my wife that , i m neither pretty nor handsome and im straight and there is no bikinis in the showroom for me to get convinced, i dont know why this guys want to see me). The salesman gave a tee to my wife and told her that "you deserve a tee shirt for being with this guy(he was referring me)" , i could see how much frustration he had with me on the sales, when i was in sales i went thru similar situations and i can understand his position , in my world i call it as sales pressure. I give credit to the salesman, he did a very good job because i was almost withdraw my idea of buying motorcycle but because of him i went for the purchase.
After sales:
The dealership offered a free delivery, my closing with LULU was very pleasant. when i asked that i want a detail on 5 mile LRS , they did it for me. The only issue was when the delivery guy called me to check the address, i asked him about LRS to see for any scuff marks and his response was they dont do detailson the new bike they only clean and fill tank, But the bike was actually detailed which he was not aware. I spoke to the sales manager and he confirmed it. The bike looked fantastic after it went thru the detail cleaning.
Fantastic cooperation from the dealership sales and service.
If you are reading this far then I suggest you should visit this dealership and experience yourself they are very nice and friendly.
Negotiations price are subject to your comfort.
I recommend this dealership for your next harley purchase. i know you will get the best deal and great service from anyone on the floor. But if you ask me i will approach cody and Tobias
My HD business and reference goes to this dealership!
My recommendation to other buyers is to do a test drive before you go to discuss on the price.
GOOD LUCK HD BUYERS!
Thanking BIGG HD,
-V J
My experience has always been amazing. Brian is a really good dude and will do almost anything in his power to make your renting experience as painless as possible. I wouldn't recommend any other place other than biggs
This past weekend I rented a road glide for a weekend trip to Yosemite (Put 1134 mi on their bike :)). I first worked with Brian in the rentals department through email to set up my reservation. It was simple, and quick! I called in the day before to confirm the bike had a passenger backrest as I requested. Robyn took the time to verify that they had the bike I wanted with the equipment I requested, and also made the check in painless! We were due to have the bikes back on Sunday around 3:00 pm, but due to LA traffic and the rain, we did not get back until 6:00 pm. I called in on our return trip and Brian was more concerned with our safety than getting the bikes back on time. He was even willing to stay past the normal hours of operation so we wouldn't have to rush back! That was a huge relief and made our return trip much less stressful. The entire process was a great experience and Brian/Robyn were exceptional! I really appreciate all of their help, and based on this experience, I plan to do more business with Biggs. They'll be seeing my next bike purchase as well as any future rental needs!