Great service. Helpful, attentive. Listened to us as we described what we were wanting.
Thanks
We worked with Arlene to buy a living room suite for our new house and she was absolutely fabulous to work with. We got a great deal on a beautiful furniture set.
Heather was a great sales person. Very patient as we looked at almost all the couches in the store. Delivery guys were efficient and professional. We decided we didn't like our first pick in furniture and we're able to switch it out without any issuess😀. They have been fantastic.
Thoroughly satisfied with our new purchase from the local Superstore. The sales lady was very helpful and knowledgeable of the product we purchased. I highly recommend Big Sandy for all your home furnishing needs. Their choices and styles are perfect.
Was helped by Christopher Frey, he did a fantastic job and got us squared away with the couch we wanted quickly. Was a pleasant experience shopping at big sandys, will come back. The people who work in the shipping department could be a little more careful in delivery but overall highly recommend
I would give this store and their staff a "10" if possible. I would especially like to thank, Alex, Cody, Eva and Lou for following the Golden Rule. Sorry if I unintentionally left anyone out. I purchased a display model tv in August 2017 and when I set it up at home, it had picture problems. I thought they would resolve themselves, but after two weeks this didn't happen.I contacted the manufacturer, since it was under warranty, but they said my problem was not a factory defect. I then spoke with the folks at Big Sandy regarding the problem and they attempted to find me a similar tv to mine. To make a long story short, within roughly two weeks they called to say they had obtained a tv for me. To my excited surprise, they exchanged my defective tv for a brand new 2017 tv of the same brand at no additional cost. This store and their team members went above and beyond the call of duty. I am thankful that companies like this one exist and do their very best to satisfy the customer. Thank You!
Lou was more than happy to help me with my purchase. He went above and beyond by sending me different appliances and his suggestions on them. I'd definitely go back to Lou for my other purchases.
Big Sandy is ok. Prices are a little high. Acceptance Now is a rip off. Used them for the 90 days same as cash after my TV broke and I used the warranty replacement. They didn't have anything in stock except a TV at twice the cost so I didn't have all the money up front. What they don't tell you is most of your monthly payments are just fees and probably 30% interest. It's a real waste of money.
Great experience all around. Salesperson not pushy and allowed time to make a decision on exactly which furniture we wanted. Delivery guys were very professional!! We would highly recommend Big Sandy Superstore.
I've always had a great shopping experience with Big Sandy, when I moved I needed new appliances and a dining room table with chairs. I shopped their "scratch & dent appliances and bought very expensive brands for a fraction of the price and nothing wrong with them.
This time, I bought a new lift recliner and am 100% happy down to the delivery.
Well I found what I wanted to get my kids for their new bunk beds new memory foam mattress and quilts , protectors.
Great store great staff awesome delivery team Must see for yourself!!
They are a really great, professional, and respectful people. They are always more than welcome to help you out. Big Sandy's is the only place I go to when I need furniture, bedding, appliances, and electronics. I bought my sectional, recliner, TV stand, TV, dresser, nightstand, dining room table set, new stools for my dining room table, my mom's bed, and my 5 tier shelf for my shoes, nic nacs, and stuff. They always treat me good and with respect. They will even give you a deal and take some money off the price. I would recommend them to anyone.
I had a fantastic experience. I was moving to Tennessee. They shipped my bedroom furniture there! I loved everything so much I ordered new appliances, living room and family room Furniture.
Vanessa was the best salesperson I have ever had the pleasure of meeting.