I got serviced by Jay and Kelly and they are true professionals! They are extremely knowledgeable, helpful, and kind. I had an amazing experience here and I will definitely be referring all of my friends to them!!
Jay was fantastic to work with!! Helped us in every aspect and made what’s usually a long boring strenuous process simple easy and quick!
Thanks Jay!!
Bidlane definitely lived up to their sign out front that they would "PAY MORE". I was selling my Porsche and brought them a quote from CarMax (which my Porsche dealer had said was a "very good price"). Rafael, the on-premises Bidlane buying agent, an extremely pleasant and efficient young man, did in fact offer me more than CarMax had and he did so in 20 minutes, which was less time than CarMax had taken to come up with their offer. And Bidlane is located in the immaculate super-convenient offices on PCH previously occupied by the Pagani auto showroom. This was by far the best experience I have ever had in many decades of selling my various automobiles. If you have a car to sell, be sure to talk to Rafael. He is super-nice and he will pay you top dollar for your car.
The check they gave me for my car was returned not paid and it took a week for the business office to fix the issue. Although Jay was tentative and helpful Bidlane should not be taking cars then bouncing checks for best practices.
Super quick and easy process. Jay had excellent customer service!