First visit in 2015: Got a bike tuned up, then a week later the derailer got caught in the spokes from an incorrect limit being set.
Second visit in early 2021: Got put first on a wait-list for ordering a bike. They told me they'd call me when it came in. Waited a couple months, no call. Apparently they sold the bike to someone else
Third visit in mid-2021: Requested service on MTB fork. Delayed service (which they described as rushed?), requested that old parts be returned (which I had to argue with them because they already threw them away), and general snobbery about the entire situation.
There won't be a fourth visit.
Bike look great when we got it back. Tire replaced . Cleaned up and tuned up.
Excellent job matching me up with my newest ride! Great service as well!
These folks are great. Very personable and knowledgeable. Fixed my bike twice while I waited. Reasonable prices and great work.
I bought an Electra townie go from the bicycle station. I had a great experience with them. I found out a little later that i should've done my due diligence. I looked around and found the same bike for a considerable amount less. Hopefully the warranty and service make up for the difference. Good people and friendly atmosphere. 👍👍
Always friendly willing to help you fix whats broke.
Professional product expertise with personal, friendly service!
Price is competitive for a local bike shop. Employees are passionate about bicycling themselves.
Great place to shop and excellent service. Matt and his staff are very helpful.
I have always had great service from here!!! This is the ONLY shop I trust my bike to. Anything from simply putting air in a tire to rebuilding a bike. They're the best!!!
Service was not what I expected. Matt charged $65 for a tune up which he did nothing on. He said "A hub was tight but that was it" basically admitting that he didn't really do anything Had to have someone else in my cycling group fix my brakes the next week. Hesitation Point in Nashville charged $50 a couple months later in a tune up and Tad politely pointed out that my chain needed to be replaced which he priced extremely well. Tad in Nashville has decent prices (still obvious mark ups because the guy has to make a living) but none-the-less reasonable. Also if you can't make it to Nashville I recently bought some stuff from Columbus Cycling and Fitness and they were extremely friendly and helpful.
Very quick services. I had a rim laced in 2 days. Everywhere else around the Columbus Seymour area was wanting 1 week-3 weeks. Great service and great employees
Excellent service and a wonderful staff! The best place in town for all biking needs. They also have a good kid's bike selection.
The folks are so helpful and casual about making your ride more safe and comfortable. There's no hard sell and, get this.they helped put my bike in the back of my truck. Grant it, I'm 6 months pregnantbut then I saw the dude oiling my tailgate areaand he says "I just can't handle the squeak. It goes against everything I do." BLESS HIS HEART! So, they are competent and truly helpful in any way they can be. Awesome place. Trust them 110%!