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About

Best Western West Towne Suites is a lodging, located at 650 Grand Canyon Dr, Madison, WI 53719, USA. They can be contacted via phone at +1 608-833-4200, visit their website www.bestwestern.com for more detailed information.

Location :
650 Grand Canyon Dr, Madison, WI 53719, USA
Added by Jopie, at 21 October 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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13 Reviews

  • Anonymous
    12 December 2017

    Great value for a quality hotel. Staff was friendly and attentive. All amenities were as advertised. Complimentary made-to-order breakfast is a great offering. Rooms were clean, quiet, and comfortable.

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  • Anonymous
    01 November 2017

    This is a very nice hotel that has been remodeled recently. The rooms was renovated from floor to ceiling, and it showed. The shower and tub are very nice. I stayed at the Wyndham last time I was in town for Epic. But decided to stay here this time. I am so glad I did. This place was tons better. Here you have the option to have your hot food to be taken to go, which was nice. They also have continental breakfast items that are available for you as you want during breakfast. There are also juice, milk, and coffee dispensers. Whereas at the Wyndham none of that was available for you to get at your leisure, and breakfast was only available as a hot item that had to be ordered there, and was free for me due to corporate rates but usually costs extra. At Best Western the breakfast is included, and you don't have to wait for someone to come take your order. Annoying when you need to get some where for work.
    The Best Western also has shuttles to and from Epic. And even though it is near a lot of places, it is tucked back in a fairly quiet area. I plan on going back for my next trip to Epic as the rooms and amenities were far better here and at a much better rate. Keep up the good work Best Western and you will be sure to have more frequent customer base from Epic clients.

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  • Anonymous
    19 October 2017

    I feel that we were misled by the pictures of the motel which we accessed online. It appeared to be much more modern and upscale. It was just the opposite! I feel that Best Western was dishonest with us. I could have accepted this if I had known before hand. It was hard to overcome our shock at seeing the room. It was dark and very outdated. I had good feelings about Best Western prior to this visit. Now, I am very skeptical and disappointed.

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  • Anonymous
    19 September 2017

    This is a very beautiful property within easy access to much the Madison area has to offer. The rooms are clean and the layout is very good. My only concern is staff interaction, or rather lack of interaction, with the guests. Every staff I attempted to engage with seemed put out. Sad response for such a nice appearing property.

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  • Anonymous
    18 September 2017

    Great hotel .Service was wonderful all around. Made to order breakfast was good. Desk clerk was very helpful. Would stay again in a minute 😊

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  • Anonymous
    31 August 2017

    Good location, close to the beltline and the mall but on a quiet street. The staff I dealt with were polite and knowledgeable in my presence. It is August, 2017 when I write this and they are renovating, I think the first wing of the renovation. I was in one of the newly furnished ones. Roomy, not too much furniture for the space, but a desk, couch and chair with the bed. Large tub/shower in the bathroom. Two sinks, one in one out of the bathroom. No pool. They had a great set up for a hot breakfast, and 24 hour a day carafes for tea and coffee (although it was Tuesday night so I don't know if they are there on weekends). A good experience.

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  • Anonymous
    12 August 2017

    While the outside and lobby of the hotel is lovely, the rooms are still quite dated feeling. I was there with my daughter and two year old granddaughter for a doctor appointment and the front desk clerk asked me no less than three times if we had pets with us. We did not. She also made us gruffly aware of what were to happen if we were to throw furniture out the window or destroyed the room in any fashion. I've never had that happen before and she was not polite or understanding at all. We probably will not stay there when we cone back to Madison for the follow up doctor visits.

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  • Anonymous
    21 June 2017

    By far one of the best deals you can find. Don't let the exterior fool you. The rooms are very large and extremely clean. The amenities are great and the staff goes the extra mile to make you feel like home. Will definitely stay here again if in the area. Also, nice that it is right across street from a large mall that included a multitude of stores and restaurants.

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  • Anonymous
    01 May 2017

    The hotel staff and service are great. The hotel overall was clean and nice. For those of us that thoroughly check in and around a hotel bed before sleeping in it, the bed could have been cleaner.

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  • Anonymous
    07 March 2017

    We always stay here when we visit our daughter and have always had a pleasant stay. Beds are comfortable, rooms are clean and the breakfast is made fresh with your order. I would recommend this motel to anyone!

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  • Anonymous
    20 February 2017

    We've been staying here for 10 years now. It is a great place- the staff are so helpful and friendly, the 2 room suites are a nice size and reasonably priced, the bed is comfortable, the bathroom is HUGE, the breakfast is awesome and the Fitness Center is well equipped. It has a laundry and snacks for sale. A shopping mall, shops and numerous restaurants are within walking distance. The location is perfect for us because we are visiting family but it is NOT within walking distance of University of Wisconsin and there's no pool.

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  • Anonymous
    10 February 2017

    This hotel was in a great location. I found the room to be very comfortable and clean. As a business traveler who often relies on hotel breakfast, I was extremely surprised to see they had a breakfast to order cook to make your breakfast. It was an awesome experience.

    Thank you

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  • Anonymous
    28 October 2016

    Better than expected. Comfortable, quiet, decent breakfast, but, Terrible coffee! Rooms were not as old looking as I was lead to believe based on other reviews; mine was probably updated in the least few years. Overall, better than adequate, and I may stay here again when my preferred choice is sold out due to drinking epic systems stuff! Oh, staff was nice, too. Oh, and I saw some one eat breakfast in their robe which I thought was awesome and hilarious.

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