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About

Best Western Plus University Inn is a lodging, located at 2117 Marion-Mt Gilead Rd, Marion, OH 43302, USA. They can be contacted via phone at +1 740-389-1998, visit their website www.bestwestern.com for more detailed information.

Location :
2117 Marion-Mt Gilead Rd, Marion, OH 43302, USA
Added by Jopie, at 07 April 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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12 Reviews

  • Randy Credeur
    14 December 2017

    We stayed at the Marion, Ohio hotel. It was clean and staff was very courteous. The breakfast was good and stayed filled regularly while we were seated there. The only small issues I saw was that the shower head didn't switch to different settings. Other than that it was a great stay.

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  • Draden Lovelorne
    30 November 2017

    Very clean. Has a pool. Has those make it yourself waffle machines during breakfast which is free. Very nice staff.

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  • Gregor Samsa
    17 October 2017

    Good in some respects..location, comfortable bed, TV offerings for this level of hotel & excellent internet service. Unfortunately there seem to be some issues with water pressure or building maintenance so we had to explore 3 rooms before we found one with a shower that worked somewhat properly. Not exactly what one wishes to do when a bit pooped from traveling.

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  • Adam Young
    12 October 2017

    A very nice Best Western. Was only there for a limited time but the bed and room were comfortable at a great price.

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  • Tommy Welch
    18 September 2017

    Our stay at the vest western was great! As a hotel it had all of the essentials you would look for breakfast, pool, hottub. It is not a 5 star resort but that is not what you come here looking for. Also the hotel staff is great better customer service than i have seen in a while!

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  • Mary Griffith
    19 August 2017

    Checked in and THEN was told they key machine was broken. We were told they could let us in every time we came in or if we were going to the pool or fitness center we could prop the door open and they would keep an eye on it. The room were were initially assigned had plastic wrap around the fire alarm, smoke detectors, and sprinklers. We were told this was because the people the night before had smoked in the room. This explained the odor bout they seemed more concerned about charging them than seeing to our comfort. We asked to be changed to another room and were moved next door. Despite the issues, we settled in and were sleeping when the night clerk attempted to enter our room at 11:15. She told us that there was no record of the room change. She also made no apology for terrifying us. We had been told by the clerk that checked us in that she would apply "most discounts possible." However, when we were checking out they said they saw no indication of any discount other than the AAA discount applied when we mad the reservation. The morning clerk seemed reluctant to wake her manage but did. According to the clerk, the manager authorized a 20% discount. We waited while this was "applied." Little did we know this was to include our AAA discount. When the clerk told us the new total, we argued that the discount was for their errors, not an appeasement. She then said that we were lucky to get that since we had 8 people in our 4 person room. There were 4 of us, me, my sister, my 11 year old daughter, and my 77 year old mother! Not exactly a crazy crew. Eventually they agreed to the 30% off including the AAA discount. Even the desk clerk checking us out said she wouldn't have stayed. They were negligent in not telling us about the key machine at check in, negligent in not updating the room information and reluctant and unwilling to accept responsibility for their mistakes. I do not recommend them.

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  • Dennis Sunderland
    22 July 2017

    I checked in with two rooms which more expensive than previous time. My room was clean and nice. There was a lot of people in the lobby which seamed unusual to me. I went to my room second floor saw kids running up and down the hall. Kids were in and out of rooms doors slamming until after 11:00 pm. This was not the kids fault the parents should have stopped it. In short I'll not be staying your place THE SLAMMING DOOR.

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  • Brian Lawrence
    24 May 2017

    This is a very well kept Hotel. The front desk clerks are all pleasant and helpful individuals. The individuals cleaning the roooms do a very through job and do an excellent job.

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  • Joseph Cafarelli
    23 May 2017

    I booked 10-rooms. Every time one of our team called to reserve a room the staff didn't help. I had to call every time to straighten this out. I reserved one of the rooms for myself and had a conf. number. When arriving I was told the room I had a conf. number for was given to another person. I spent a extremely long time in the lobby straightening this out. Our team travels and I will not book rooms for our team at this hotel until they fix their staffing problems.

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  • E. Felt
    13 May 2017

    We stayed at the Best Western on Rt 95, in Marion, Ohio during a recent trip to Marion. For some reason we got a handicap compliant room. Neither my wife and I are handicapped. (I did not ask about it and did not ask for another room. Impression was the hotel was kind of full). To keep from sliding around in the shower, big enough to a accommodate a wheel chair, we went to Meijer a bought a shower mat to stand on. The shower head was, to say the least, pitiful. If not for the fact it was also a removable handheld unit we would have had to run around to get wet. When asked to have it fixed the first response was 'I'll get it tomorrow". When the maintenance guy saw I was standing there he said I can look at it now. He said it would have to be replaced and left and that was the last we heard from him. No, the shower head did not get fixed while we were there. I give this hotel a 4 star rating. The rest of the stay there was great. House keeping went out of their way to make our stay enjoyable. I would stay here again if in the area.

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  • Rose Pierce
    26 April 2017

    Had a fabulous stay, staff were exceptional and all had great personlities always willing to make our stay enjoyable. Room was clean and bed was super comfy. The rooms had lots of space

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  • Cathy Sheman
    14 April 2017

    We stayed at this well kept hotel during our visit to a family friend.We loved our stay from check-in to check-out, everything went fine and hotel staff was friendly. Room was clean and bed was comfortable. Enjoyed breakfast, and had great time in pool and spa.Public areas were clean. We will sure stay here again.

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