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Added by Jopie, at 07 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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24 November 2017
I would highly recommend this Best Western. The room was clean, comfortable and quiet, the breakfast had a verity of food to choose, staff was very friendly and helpful. Very conveniently located near I-77 and restaurants.
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07 November 2017
Great place to stay with your pets. Only 10 dollars a night extra. There was a great place outside to walk the dogs. I felt safe. There was a Starbucks withing walking distance ! Really nice people there. I will stay again
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30 October 2017
Friendly staff, helpful, and the room was neat as a pin, every day! Breakfast was wonderful and we felt very welcome! Very cozy and clean. We are putting it on our return list!
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22 October 2017
Great motel. I just wish I not got a smoking room. That was my only thing I didn't like but that was my fault.Would stay here again,
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06 October 2017
Nice staff, very polite, clean facility, breakfast every morning, rooms cleaned everyday, definitely would stay here again, even with the family, nice indoor pool and small fitness center on property, also has public use washer and dryer if needed, works great, used it twice so far. Breakfast every morning is a big bonus!!!
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03 October 2017
Breakfast was good. Pool was nice. Friendly staff. Laundry on site. Good location. Comfy beds.
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25 September 2017
Wonderful hotel. Staff was sweet, and breakfast was good. They did above and beyond. Only complaint was there's no hot tub but that's no big deal. This hotel is right in the middle of it all, you can even walk across the parking lot to the Starbucks and Chipotle. It's close to many New Philidelphia attractions. Beautiful resort.
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21 August 2017
Ee stayed here for my son's wedding. We had no problems at all. Easy to get to. The rooms were super clean. The hotel was also super clean. Everyone was nice and helpful during our stay.
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08 May 2017
Always a warm & welcoming place to stay when I'm away on business. I really like the new egg concoction they have for breakfast! They can accommodate gluten free.
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01 May 2017
Very pleasant staff. Great breakfast. Very clean. A good value compared to the hotels in Berlin Ohio.
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20 April 2017
There are a lot of inexpensive and clean places in this town. What sets this one apart it's the awesome people they've collected. I wish I could remember all their names, but Jennifer and Renee went above and beyond, often.
This hotel used to be a different chain, and was purchased, renovated, and added onto several years ago. There is definitely a noticeable difference between the old section and the new, but it is all updated and clean. Speaking of the new section, the room doors in the new area are the nicest doors I've ever laid eyes on.
For my stay, which was several months in duration, everything was not perfect, despite the five stars I must give them for quality service. Bear in mind, on a long enough timeline, there is bound to be problems. It's how an establishment deals with those challenges is the metric they should be reviewed on.
So here's the problems I had over my long tenure there, and how they rectified them.
1. I got there a day early, and due to reservation issues they had to put me in a different room for the first night.
They still started my reduced weekly rate on the first night, and let me put my luggage in the office so my work truck would be clear and I wouldn't have to drag everything from upstairs to down the next night.
2. Breakfast started an hour after I left for work.
They started getting my Best Western Grab n Go breakfasts made up early. Certain faculty would even heat some of the hot food up early so I could bring sausage biscuits with me on the way out the door.
3. The coin-op washer was broke for several days. Briefly fixed, then quickly broke again (sigh, pipeliners).
After it became an issue, they ended up letting me use the one in the back. Housekeeping even returned it all hot and folded.
4. I had nothing to do on Sunday's.
The afforementioned Jennifer really stepped up here. She knew the area well, and sent me to all kinds of places I would have likely missed otherwise. I have a child, and there is a fantastic park and pool a few miles up the road. [Name of Park]
She also told me about Warther's museum. If you're in this area, you must take the guided tour and learn about this amazing man.
She would take the time to write down phone numbers, addresses, and directions of several places, whether I had actually committed to going or not. She was also hip to all the local events in the surrounding areas.
5. The indoor pool was freezing.
I never complained about this, my son just never swam for long. Unless you're pretty dedicated, I doubt you'll spend much time in here. I'd say the water was sub-75 degrees.
6. No hot tub and the fitness room was barebones with one machine, one treadmill, and no free weights.
But for all these problems, these people were just honestly so attentive and nice, and aimed to please, they are worth ten stars.
I once made it down to the breakfast room too late after sleeping in on a Sunday. The housekeeper in charge of the room saw me disappointment and tried like hell to let her get some stuff back out. I wouldn't.response / report this review -
15 April 2017
Surprisingly nice hotel! Updated room and decor, very clean, pet friendly, great breakfast. Would definitely stay here again.
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14 April 2017
Every time I'm here I am treated as a loving family member. Anytime I need extra pillows blankets etc. they're always here for me. The people are outstanding here.
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