Name: Best Western Benton Harbor-St. Joseph
Address: 1592 Mall Dr, Benton Harbor, MI 49022, USA, US
Telephone: +1 269-925-3000

Best Western Benton Harbor-St. Joseph is a lodging, located at 1592 Mall Dr, Benton Harbor, MI 49022, USA. They can be contacted via phone at +1 269-925-3000, visit their website www.bestwestern.com for more detailed information.

Location :

1592 Mall Dr, Benton Harbor, MI 49022, USA

Contacts :

Added by Jopie, at 02 January 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Jay Ferm

05 December 2017

A very nice little hotel. Staff were efficient and pleasant.
Pool hours were sub-par (not opening until 8 am) making it impossible for me to exercise in the morning before I left at 7:30 am. Staff stated due to insurance requirements.

Sliding closet doors (in our king room) were almost as wide as the doorway, making it very hard to use the closet.
Agnes CAssidy

11 October 2017

Overall we had a very nice experience. Indoor pools are smaller than they appear on the website, but thankfully they weren't crowded when we were there. Beds and pillows were quite comfortable. The eggs at breakfast were a little rubbery, but the staff was helpful and kind and the variety at breakfast was nice.
Emily Zetzer

11 October 2017

I enjoyed my stay. The rooms were very nice and things for our wedding party were handled well. The pool area was pleasant and the breakfast had a good variety.
Tom Wright

12 August 2017

Had two rooms with grandkids. The rooms were across the hall which was good. But one room had smoke odor and there was not any option left to move everyone. The 3 year old in the smoky room had an asthma attack at 2am and had to go to Emergency room. This facility needs to enforce their no smoking policy. If a room has been smoked in it needs to be deep cleaned and not offered to anyone until cleaning completed. On the plus side very nice staff, good location to Silver Beach, and nice indoor pool. Room décor was fresh and bed comfortable. Microwave and refrigerator in the room is a plus.
Sarah Holbrook

10 July 2017

Outside of hotel looked clean, room was not. Trash still on the floor, hair all over the shower and a spot on the sheets. Nothing was done about it, staff seemed bothered by my complaint. Hotel excuse was that they were very understaffed. I had to track down someone for a towel at the pool, was told they didn't have any dry- that the dryer was not working properly.
Upon check out, I exited the door by our room and slipped in vomit. An employee had gotten sick, she walked through the entire lower level to find a coworker to help. When existing, I watched as she cleaned up the vomit by herself - clothing still covered in her vomit. Management did nothing about me falling in someone else's vomit but respond with "o, sorry. " we stay with best western frequently, this location was VERY DISAPPOINTING!
Greg Meyer

05 July 2017

Nice updated rooms with modern design. Beds are new and very comfortable.
I'm no longer a fan of the "free breakfast" situation at Best Westerns. They are always an uncomfortable mad house. There was an actual line going out to the lobby. I would rather pay less to just have the "continental breakfast" or to receive a voucher/coupon for breakfast at a local business. You basically have to work to get your breakfast and fight a crowd desperate to get their money's worth.
Suzanne Leitner

15 May 2017

Clean, newly redecorated, hospitality-focused place with a nifty indoor/outdoor pool. A little less expensive than hotels half a mile further south on Mall Road. Easily walkable to Walmart, Goodwill, 3-4 various kinds of family friendly restaurants. We stayed in early May, and can't address peak season performance.
Jackie Boggs

13 May 2017

Over allit was a nice stay. Staff was very friendly and helpful. A few minor issues with the room; microwave wasn't plugged in and it was a pain to do so ourselves and the freezer had some nasty gunk in it but otherwise the room was pristine and comfortable
Vitaliy Kadoshnikov

13 April 2017

Nice clean and safe place to be.Also they got indoor/outdoor heated pool and hot tub is a must. Very nice stuff and friendly. I will be coming back to use workout room,pool and free breakfast there. Best Western is best for your buck !!!!!! Thank you
Victor and Lisa K
Cody Mathis

06 April 2017

Great hotel! Staff was pleasant and professional, the rooms were neat and tidy, and the pool AND hot tub were both in working order. I was very surprised at the level of noise control, as well, as we stayed concurrent to a large, high school choir group and there were at least 40 students in the hotel on the same floor and I heard nothing!!
Jeremy Wiebe

09 January 2017

This hotel was apparently renovated recently and seems brand new. Beautiful lobby with comfortable, functional public space (couches, TV, fireplace). Nice small indoor pool area, connected in summer to outdoor pool. Rooms had nice furniture and comfortable bed (king size in our case). Typical free hotel breakfast options. Friendly, helpful staff.