Name: Art Van Furniture - Kalamazoo (Portage)
Address: 550 Ring Rd, Portage, MI 49024, USA, US
Telephone: +1 269-323-3222

Art Van Furniture - Kalamazoo (Portage) is a furniture store, located at 550 Ring Rd, Portage, MI 49024, USA. They can be contacted via phone at +1 269-323-3222, visit their website www.artvan.com for more detailed information.

Location :

550 Ring Rd, Portage, MI 49024, USA

Contacts :

Added by Jopie, at 02 July 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM

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Gary Anderson

10 December 2017

Great service about 9 years ago we purchased a warranty and never used the rebate. Our sales associate was able to find our rebate and apply, it to our new purchase. That's what I call service above and beyond.
Sherry Robinson

28 November 2017

Walt was great! He was very pleasant and understanding of my physical condition. I had also looked at mattresses at Sears and it was cheaper but Walt was so patient, friendly, understanding, and not overly aggressive, that I decided to buy from Art Van.
Walt, thank you so much, you are a great salesman and a great human being..
Diane Gottschalk

12 November 2017

My husband and I went to the store to look at couches. There was a wide selection and a sales person assisted but was not pushy. We did find one we liked and it will be delivered quickly.
Michelle Gordon

09 November 2017

Michael Schoenwether was wonderful to work with. We were looking for furniture for our basement and wanted to be at a certain price point. He showed us exactly what we needed and didn't try to up sell us. This store is very clean and has so much to offer. I will definitely go back for all my future furniture needs. Check them out - What a great place to shop.
Matthew Bratschitsch

30 October 2017

I have bought several pieces of furniture here over the last year. All have worked out well and are holding up for quality. I have been impressed with the sales staff, who have always been very helpful. They do a great job of actually listening to what I am looking for and then help me find just what I need. The prices are very reasonable. Will continue to shop here.
Kara Stauffer

04 October 2017

Chris Brown was so helpful (and patient) in helping me find the perfect bedroom set. He was informative and helped me take advantage of the promotions, even though I wasn’t ready to buy that day. He knew I was looking for a mattress but wanted to shop around, so he called me as soon as a promotion was available that could be applied to my purchase! Between Chris and David, they helped us save hundreds of dollars on our bedroom purchase!
Chris Boshaw

13 September 2017

Not even worthy of one star. Bought a sofa, said it would come in in a week, it took 4. When I finally received my sofa it was defective, service came out once messed around with it, didn't fix it, service came out a second time, couldn't fix it ordered a replacement. Care gave me hassle about delivering my replacement sofa, told me i had to pay for it, ridiculous, why do i have to pay for a replacement to your defective product. Received my replacement sofa only for it to be defective. Now waiting on service to come out again to say nothing and start the process over. ABSOLUTELY HORRIBLE!
Daniel Thwaites Sr

25 July 2017

Thought we were buying quality furniture, turns out we were way wrong. ALL 5 of the items we got started falling apart within a few weeks, got treated like it was OUR fault we received junk, and, big surprise They don't have replacement parts. Never spending a thin penny at this scam joint.
Lee Adams

02 July 2017

The interaction was smooth and pleasant. I saw a product online, looked it over at the store, and ordered it on site. The visit took less than 45 minutes. The salesperson was helpful and upfront about the products.
Allee McIntyre

14 June 2017

AMAZING customer service. Ordered a product online for in-store pickup and was giving the run-around with zero answers from the Grand Rapids location and the online customer support as to why my mattress was not shipped yet. Came into this location, explained my problem, and was able to get my mattress shipped next day FREE right to my house! Thank you!
David Johns

19 April 2017

Mona Lisa is the worst sales person if have had the displeasure of bumping into in a long time. Very high pressure, insulting, dismissive of my wife's concerns and downright rude. The furniture was not only overpriced but at least one salesperson there (Mona Lisa) needs some sales training.
Allison Hall

21 February 2017

I've gone in to look a couple times to try and find a couch and a dresser. I get followed closely every time. Constant questioning. And when i do find something im interested in, they ignore me.
Skslaw17

18 December 2016

I realize you get what you pay for. But furniture arrived with touch up paint that was wet and stained carpet. It was also damaged. Ask for refund related to items that had wet stain and damage. Was told if wanted Art Van to pick it up, would be charged another delivery fee.
Dallas Dingman

04 November 2016

I had a terrible experience today. Called ahead to investigate a futon, and basically had decided to buy it before I got there. When I arrived, A sales person was on me immediately upon entering the doors- my destination was the downstairs clearance center and I know where I'm going thank you. Besides, what if I was just looking around? The salesperson I got when I finally got to the futons was younger than I was and a total frat boy doucher that got mad at the futon when he couldn't open it. Then I found out that there was no free shipping which is totally bogus because if I order a futon from a different store I get, you guessed it, free shipping. As I left, I saw a Buddha head in the corner which deeply offended me. The Buddha is not to be depicted with the rest of his body, otherwise it just evokes when colonialists came to south east Asia and knocked the heads off of the Buddhas there to sell back in England and etc..Not cute, F--.
Google User

09 July 2016

I agree with the other reviews. Go somewhere else. When they gave me my table they told me the box was damaged but they had looked it over and was sure it was fine. Said if I had any issues to just give them a call. Of course the top was damaged. So I called. They then told me I needed to bring it back! That if I had paid for delivery they would have brought me a new one but since I didn't I had to bring it back myself. I didn't see any reason to sit at home all day waiting on a table, especially since I work, when it would fit in my jeep. Finally after talking to 5 people I got them to bring me a new one. It's called customer service, and theirs is bad. The "leather" is not going to last I can tell that already. It's very cheaply made. They bashed the store next door saying theirs wouldn't last but I regret my decision to buy from art van. First time customer and I won't be back. UPDATE: The replacement table has a chipped lazy susan. You can tell it was from the factory because it has been glazed over. They will not let me take it back to the store and say they have to send a technician out and technicians come during the day while I'm at work. Never buy from them. The last Lady I talked to suggested just returning it. I said I would close my credit card and she said they don't care.