I am shocked at how difficult it was to get a service scheduled and how I was treated once I arrived. I have never had such a bad experience with a service department.
They never respond to emails and do not answer their phone. What kind of joke is this?
I passed this place today , several of these high end cars were actually on the street and they actually belong to real people 🙂❤️😍👀😮
I got my new lambo last Friday! RUDY is the man, made all the process simple, answered all my questions in my language! I will definitely buy all my exotic cars from you guys!!!
Drove from Pittsburgh to Chicago to pick up my new Bentley. Joe and the guys are awesome! Love the sales staff and Joe was a BLAST to deal with! I will be buying more cars from Gold Coast. Thanks again guys!
I was traveling from Nevada to Chicago, just as I crossed the Illinois border at 11 pm at night my engine light came on my 2017 Bentley and I had no acceleration. I called Bentley Roadside they said they will only be able to pick up the Bentley and hold it until the next day. I explained to them I need a loaner vehicle tonight to get to my meeting in time the following morning. Bentley Roadside put in contact with the Service Manager Tom from Bentley Gold Coast.
I explained to him my situation and he sent a flatbed that night with a loaner vehicle for me to drive. They picked up my Bentley and I was able to make to my meeting in the morning.
I picked up my Bentley the following day and able to complete my travels on time.
That is what I call Bentley Service at it's finest.
I have purchased 3 Lamborghini's from this dealer. My most recent visit was by far my best experience. I have always worked with Mir, and he really went above and beyond this last visit. We purchased an Aventador, and he was amazing with the whole process. The process took no longer than one day, start to finish. We actually drove our new car home from Chicago and it was EPIC!! Can't wait to order a new SV.
Great place with amazing vehicles. The people working there were friendly to my son and I even though we could barely afford the Hot Wheels versions of the cars we were looking at.
Amazing place to window shop, I've been here a handful of times whenever I'm in Chicago to check out the inventory. The staff is usually incredibly patient considering the amount of foot traffic and nonsense they have to deal with, like people casually leaning on a $2mm+ Bugatti to get pictures for their social media.
Went there this weekend to look at a Ferrari, and the salesman I spoke with was so incredibly rude to me, I walked out. A friend of mine had warned me of this after he went here to purchase a Bentley and had a similar experience. Amazing inventory and awesome dealership, but I'd be hard pressed to buy anything here. It's sort of striking to see so many positive reviews on here regarding the sales staff, because my experience was anything but.
My second Ferrari purchase from Bentley Gold Coast. Excellent service, quality cars.
This a must see in Chicago. Amazing cars and they par them outside and let tourists take pics and walk around the show room.
Definitely you go to dealer for anything exotic in Chicago. Highly recommended. They had my car ready for the test drive right out front as soon as I pulled up. On time and on point.
Awesome place. They let anyone come in and take photos of their 2 million dollar Bugatti. Hard to complain.
I recently purchased a vehicle through Gold Coast. Despite some complexities with the sale everything was handled in a first class manner from start to finish. In fact, it was THE car buying experience of my lifetime. Throughout my professional life on the periphery of the auto industryI've seen and heard some car buying difficulties consumers endured. Gold Coast's Chris Abbas performed above and beyond expectations. He is a highly skilled professional and a class act in all ways.!! I enthusiastically recommend his services. He is a credit to Gold Coast and the entire automotive industry.
This is a really nice place. The sales professionals always let people walk freely so we can check out the cars (since most of can't afford them anyways.) I'd recommend this place if you'd like to dream a little and see some nice cars.
They are greatUpFront and honest.easiest car buying experience.anyone looking for a luxury car I WOULD HIGHLY RECOMMEND BENTLY GOLD COAST of CHIcago.the WHOLE TEAM THERE IS THE BEST!!!
I bought a car from Chris at Gold Coast and could not be happier. They did everything they could to make the deal as smooth as possible and even paid to ship the car to Houston from Chicago.
I was nervous purchasing a car and shipping it but they made the transaction easy and comfortable as possible.
I now keep an eye on their inventory to see if they have anything else I can't live without.
This is a terrible dealership - terrible. I have had many experiences working WITH them (I have a car transportation business). Every single time I send a driver out for a car pickup from them the driver ends up waiting 2-3 hours at their location (despite phone calls in advance). I must have worked with them about 10 times in the past 3 months (from customers calling me to pick up their car at this dealership). The people working here are incredibly rude - not to mention HEAVILY disorganized (they literally don't know where your car is half the time - as proven by the fact that my guys need to wait there for hours before your car is located). I work with a LOT! of dealerships and I would never recommend this dealership to any of my contacts looking to buy cars, and as a transporter for luxury cars I do have more than a few contacts
REALLY uninformed receptionist. A receptionist at a professional, high-end dealership is supposed to be your first POSITIVE experience calling into/visiting the dealership. I asked her for simple hours of operation during a Holiday (Labor Day). She told me, verbatim, that she "wasn't sure but they were probably open until 3pm." I replied by saying it was important for me to know as I needed to plan my Holiday weekend and whether I could make it to visit the dealership on Monday and asked if she could double check (called her on the Saturday before Labor Day, btw it wasn't like I called two weeks in advance). She literally told me to CALL BACK LATER. Seriously? No, thanks.