Great place to come for service, all types of trucks
I was at the hotel across the street with a tour group this past weekend. I had a predicament with the motor coach and the guys noticed and came right over and did there best to help me out! Great group of guys! THANKS AGAIN!
Very knowledgeable workers. Top notch service. Brian and Steve explain things in understandable terms. They went the extra mile to save me cash on my RV tire purchase and work within my impending vacation schedule. I've had an excellent experience with these guys over the years.
Place is joke. They take forever, do half a** work and charged us for 2 steer tires when we only purchased one. There mechanics get grease all over the inside of your truck! Have you ever heard of putting plastic covers down like most shops do! That's like me coming to your house and tracking grease all over it! F**K!!
Not impressed. My boss called earlier in the week to get four drive tires set up for me to come in and get replaced. I call to talk to them and they have no work order and have no idea what or who I'm talking about. First red flag; besides the attitude over the phone, unacceptable. I'm currently here, in the waiting room, watching the mechanics sit around, go out for smoke after smoke, and everyone at the desk is goofing off and playing on their phones. I'm on hour two and have yet to see anyone touch a tire or my truck. I ask at the front desk if there is a time frame for my tires to be replaced, "tomorrow" was the answer I got. Haha I don't find that funny. He follows up with, "should be done pretty soon." Unless they have invisible mechanics or a formula 1 pit crew coming in, that's s blatant lie. How can my ties be done in a timely fashion if no one is working??! Incredibly professional. As I sit here, I hear the phone ringing off the hook, there are definitely guys at the counter, but they are more concerned about sharing videos on their phones. Am I in a middle school or a professional establishment????? An older gentlemen just got off the phone with a lady, as he puts her on hold, and discusses it with a co worker. After he ends that call, he walks away and says, " If I only gave a damn!" ARE YOU FLIPPING KIDDING ME???!! As I sit here longer and longer, I hear foul language, there's a time and place for everything and this is not the time or place to cuss like sailors and make jokes about girlfriends and women. Not that it necessarily matters to me, but I'm a woman sitting in plain site! I'm a truck driver so I'm used to this behavior, at a truck stop or the cb, not at a business, none the less at the front desk!!! I'm floored at this childish behavior and lack of professionalism.
Great service with Belle Tire! They stand behind free tire rotation and tire repair (as long as its repairable). Everything might have taken 30 mins. Free! My dealership I go to was going to charge about $30+ for the same job. I'll continue to go to Belle Tire and will continue to refer them!
Took a Dodge sprinter here for an alignment. They were able to get to it the next morning and everything was done as it should be. Everyone was very professional and it was nice coming here.
I thought their price was reasonable and they were fairly friendly and helpful when I spoke with them, BUT I had to speak with them several times. When I called the night before, they estimated it would only take a couple of hours. When I brought it in, they said they could have it done that day, so I got a ride home. When I spoke with them that afternoon, they said it would probably be done the following morning. When I spoke with them the following early afternoon, they told me it would be done by the end of the day. It finally got completed the next day, leaving me without a car for 3 straight days.
If you need something done quickly, I would not recommend. It sounds like they don't have enough mechanics.
I have been to Belle Tire dozens of times. About half have been to this store. I bought new tires here and they had the best price. They are fast and friendly. Best of all is lifetime service of tires. Seeing how my Toyota dealer charged my $20 to rotate tires, this will save me hundreds on the lifetime of the tires. They also fix flats or free. This has saved me at least $50 since I bought the tires.
I highly recommend all Belle Tires. This location is convenient for me, so I recommend it as well.