Bought my 2017 Outback from Beechmont Subaru and I would have to say it was the best buying experience I've ever had. Matt was my salesman and he was very professional, understanding and helpful throughout the entire process. I would recommend this dealership to anyone in the market for a new or used Subaru!
My first experience car shopping was wonderful and stress free thanks to everyone at Beechmont Subaru! The entire crew was helpful and my salesperson Tom was incredible in helping me find exactly the car that I wanted at exactly the price I could afford. No haggling, no evasion, the people at Subaru were upfront and honest about getting me the very best.
My son and I had a very positive experience at Beechmont Subaru. Matt Schlueter did an excellent job and I look forward to doing business with him in the future. The office staff was great. I am very pleased with our purchase.
Thanks again, Matt!
Robert Harley went above and beyond offering excellent service. While in the area, I popped in one morning hoping to get my tire pressure checked when he noticed that I needed other FREE but necessary services on my Outback. They didn't have to make time for those other services that I should have made an appointment for but they did. I'm grateful that I don't have to make another trip to the dealership/service department for those other services as I live about 20+ miles away. Great job, Beechmont Subaru!
Alex Ertel, the Sales Mgr, took excellent care of me. I told him my price range, and he showed me 4-5 (used) vehicles that qualified. However, he said if I could wait a few hrs (a novel approach for a car dealer, asking me to "wait" rather than being pushy), he had the perfect car for me. The caveat was it was just being traded in; Alex had appraised it, so he knew all about the vehicle, but he couldn't sell it yet as it technically still belonged to the "original" owner until all papers were signed. Having worked with Alex to buy my last car (under the same GM, Darryl Russell), I knew I could trust them and the dealership. My wife and I came back later, did a test drive, purchased the car on the spot, and drove it home that night. The car is even better than I had hoped for As aforementioned, Alex and Darryl are very trustworthy, and do their best to put customers in the vehicle that is right for the customer, not the dealership. The finance manager, Rhonda, was also great to work with--very personable yet no nonsense. My kind of people. I will continue to go to this dealership (Alex in particular) for my future car needs. Doug N.
Third Subaru. This latest is the first purchased through Beecmont but, we have had a very positive history of service there with our 2005 Outback and look forward to the same with the new car. Manager, Darryl Russell has a stellar team on the showroom floor. All involved were pleasant to deal with. Sales Consultant, Ron Brown was genuinely friendly, professional, knowledgeable and refreshingly not pushy as we hemmed and hawed. None of the, “What do we need to do to get you in this car today?” It was a real pleasure spending the few hours with him.
Excellent service. Pleasant surroundings to read the paper, have coffee, and it did not take very long to do the yearly checkup. There was even an update that I did not recall reading about that was done on the car. Darryl Russell was very helpful after the service - sitting in the car with me to review a few things that I wanted to be sure I was clear about how they worked. Much better than reading the manual. I love my Subaru.
I have always had excellent service at this location and drive 50 minutes to come to this particular dealer because of that. The staff are always very helpful, kind and efficient and the waiting area is very nice. The service advisor I dealt with this time was Robert Harley and he was wonderful. It seems like anyone I come into contact with here has a great attitude and has been well trained in making the customer feel confident, relaxed and important to them.
I recently purchased my second Subaru from Beechmont Subaru. I was buying a car for my 17 year old son, and we went to another recommended used car place but had no luck. I went to Subaru Beechmont because I purchased a Subaru Forester from them 2 years ago and had a wonderful experience! The salespeople are helpful and not pushy, and the Finance people were very informative with finance and warranty options. I have used Beechmont Service for my Forester, and that department is also excellent! I will be purchasing another car in a few years for my other son, and will head to Beechmont Subaru again! Great place!!
I was in need of an oil change and tire rotation. I made an appointment and got right in. The representative, Rob Harley was nice and thorough with getting me signed in and checked out. He was very knowledgeable and straight forward. Thank you Mr Harley for your consistency!
Rob Harley, service tech, is always professional and helpful. Whenever I'm scheduled for an oil change or maintenance work, he's informative and reliable. Grateful for Rob's position and Beechmont Subaru in Cincinnati, Ohio.
My experience with Beechmont Subaru was great! Rob Harley in the service department greeted me at the door with a friendly smile and made sure everything was handled quickly. The waiting area was very nice and my son was kept entertained while waiting with their kid friendly room. I would highly recommend Beechmont Subaru to anyone!
Leasing my first car at Beechmont Subaru was easier than I ever thought it would be! Dave, Bill, and Nikki were fantastic and answered any and all questions that I had while I was there. I would recommend Beechmont Subaru to anyone looking to purchase or lease a new car! Thanks for everything!
I bought three (3) cars from this dealer within the last year. So far so good. There service department is much better than it's been in years past when I'd decided to go for a Honda model to replace my old Outback. Moved back to Subaru for its higher safety ratings for 2017 and was pleasantly surprised at how the dealer staff performed and upgrades to the waiting areas.