These guys are awesome! Great communication from start to finish. Went through the insurance process great. Bedrock Restoration is the only company to handle your restoration needs.
Bedrock proved to be a very resourceful company. With one phone call, Dan couldn’t be more knowledgeable, quick to respond, and professional. We automatically felt we were in very capable hands. We highly recommend Bedrock.
I found Bedrock Restoration via Nextdoor. I contacted them via their website to inquire about a non-emergency situation. I received a call from Dan, the owner, less than 5 minutes after I submitted my inquiry. Dan was in my home approximately 25 minutes after that.
I live in a condo and, a week prior, the upstairs neighbors' washing machine flooded their laundry room which leaked through my ceiling. Dan used a couple of tools to measure moisture in affected areas in my unit as well as the unit above. He wanted to consult with his team prior to offering final recommendations.
Later that afternoon, I received an email from Dan with some recommendations for the unit above (that they could accomplish themselves or with a handyman). Dan advised me that my unit did not require any repairs as there was not moisture detected. It's great to not have to repair anything, but the peace of mind is more important.
I appreciate Dan's responsiveness and would not hesitate to contact him in the future and recommend others do so as well!
I found some very concerning spots that looked like mold, and Dan had someone out to inspect within a couple of hours. Everyone I dealt with really took the time to explain things to me and answer my questions. They were super thorough, professional and friendly. Highly recommended!
We had a pinhole leak in a pipe that had been spraying water inside our mechanical closet. We didn't notice it until water was coming out from under the door. This had been going on for some time so there was mold growth on the sheet rock wall. We found the issue on the weekend and I was able to stop the leak temporarily. I called Dan and he was very thorough and responsive asking all of the right questions. He was willing to come out and inspect it, but we were able to determine that it was not an emergency so he set an appointment for Monday morning. Dave arrived promptly and was very helpful explaining the repair and the methods they would use to protect us during the mold removal. The crew arrived and set up a containment system to keep the rest of the house clean and free from pollutants from the mold. They discovered that the area affected was more extensive than what we originally thought so they removed the damaged portions, removed the mold and dried out the area thoroughly. Once that was complete they replaced the damaged sheet rock, taped, painted and cleaned the area. It looks like new and we are unable to see that there was ever a problem. Overall Dan, Dave and their team was extremely prompt, knowledgeable and professional. We will definitely use them again if we have a need for a mold or water damage problem.