Great place to kick back & relax with a beer Between pool visits. Great, quick service & definitely try the BBQ chicken wings!
Don't use a credit card charge to your room or pay cash. Just saying
Poor service. Decent food. We had to ask someone for our server 3 times because she was MIA. the other servers seemed very on top of it, one even took our order when our server was MIA.
Amazing food, alcoholic and non-logical beverages. There is non-stop entertainment from 12 noon until about 9.30pm. Also there are several televisions in the bar where you can watch ice hockey, basketball, baseball etc. Overall, a very pleasant place to be.
Nice heated ppol here that is very big. There is an attached bar where you can walk up and get a drink, or wait for the waiters to stop by. I gave this a medium range rating for a few reasons. First, there is hardly any shade. If you're here, you're more than likely going to be in full on sun. Many like that, but I prefer to be shaded.
They have two kinds of chairs, the lay down full body chair for sunbathing, and short beach chairs. I prefer the shorter beach chairs, as they seem more comfortable, and easier to hold a conversation with the people you came with. There are some mini tables too to place drinks on. You can order drinks and/or food from the staff, but it takes a LONG time for them to get back to you. Probably faster to go the bar and get it yourself. There are menus scattered about, with a wide variety of alcoholic drinks, smoothies and meal oriented items like pizza.
There are a few hot tubs, and one marked for "adults", but kids are pretty much everywhere. The pool goes to about 4 feet and there is a slide, with many zero entrance points. Some of the area with chairs have white sand, which is perfect after walking in some of the parks. Just dig your dogs into the cool white sand and sip on your favorite drink. The last thing that always occurs to me is the size of the pool. Because it's so large, it can be tough to keep track of your kid. If they wander from one side of the pool to another, you can easily lose track of them. And most of the 'front row' chairs are taken first, so if you opt for a shadier spot, you'll have to go back a few rows of chairs, which makes it even more difficult to spot your child.
They sometimes have live music, which is a singer/songwriter type event. One performer that's singing while playing an acoustic guitar. Everything is sent through the PA, so it's easy to hear, and the perfect volume if you want to hear the music, or carry on a conversation.
Plenty of towels are available when you enter the pool, and they have free water that is chilled with lemon at the entrance gate. Nice touch Hard Rock!
My boy's toe was hurted from water vent in hot tub.Fortunately it was little cut.. I was trying to find bandage, asked frontdesk, 3rd fl shop, 1st fl shop, pool helpdesk and several more peopleunable to buy or find this The reason was for security purpose..informed call*111 and finally someone dropped this to our room with this comment " I give you 3 bandages, it will be enough for you"
BTW
Facility is clean, staffs are friendly
1-2min walking distance to Universal Studio
Had a good time here quite a few times on our 2 week stay. The bar staff were great and very friendly. They made you feel welcome and remembered our names and drinks. Nice place to round off your night after a long day in the parks.