About
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Added by Jopie, at 26 September 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
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14 Reviews
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27 November 2017
Always A Pleasure
After leaving 2 other local lots that really didn't seem interested in dealing with me, I decided to go back to Bay Dodge where I have previously purchased 2 used and 1 new car from in the past.
I know ALOT of the staff at Bay and walked into service to see my friend Patsy Myers who then recommended me to Donna Rice in used cars. Donna was absolutely fabulous and hysterical!! This woman knows her job well and made me feel like a family member! After telling Donna my latest vehicular trials and tribulations we then talked to Darrel Cologna about some financing. Darrel was able to quickly pull 2 vehicles off the list for me to check out. While driving one of them around looking at the lots for the other one, Donna told me to take it on a test drive which I did and was extremely happy and didn't care that we couldn't find the other car we had been looking for. Back at the store, Darrel starting running numbers and Donna and another sales man Bob Cronk kept me entertained. Then it was time to go see Mike Crilly and Robert Parker in the other finance office. Between the time I stepped on the lot and then Mike told me I was approved took maybe 45 minutes. Fastest time I've EVER bought a car in. I didn't get all the paperwork signed that night, so Donna made sure to call me and talk to me the next few days while I was getting the trade-in ready. Then on signing day Donna took me to see Robert who was very thorough in explaining ALL the paperwork AND answered all my questions I had. Donna waited patiently for me to finish in finance and then helped affix my new plate and made sure I knew all about the car. The whole process from beginning to end was absolutely a pleasure. Donna, Bob, Darrel, Mike, and Robert NEVER made me feel like just another number or paycheck. They were ALL extremely friendly, courteous, humorous, and made me feel like another member of their extended family. I wasn't rushed, I wasn't just blown off, I wasn't treated like a silly female that knows nothing about cars. They all cared for me and made this the best car buying experience I've ever had. I tell everyone to go see Donna and the Boys at Bay Dodge💗response / report this review -
07 November 2017
Highly recommend working with Greg the booth manager, and Scott the sales rep. Scott was very detailed and attentive. He didn't try to over sell a vehicle but cared about the things I discussed, he didn't overlook things I mentioned. It was perfect. Greg, the manager was so good with getting us the best deal and when we shopped around, it really was the BEST deal!!! I walked away with a brand new 2018 Jeep Compass, it's a beauty! I am so grateful for Greg's hard work and highly recommend Bay Chrysler Dodge Jeep.
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25 October 2017
I had no problem finding help at Bay Chrysler Dodge today , I didn't have to wait for some one to get time to come look at my truck , they stopped and came right out to see what I needed . Great Place .Fran Craig
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23 October 2017
Service department is THE WORST!! Do yourself a favor and go to Auto Save, right beside them, for your auto work! They have actual mechanics who know what they are doing and don't need a machine to tell them! Bay Dodge service replaced a motor and used all my original parts to put it in, which ultimately resulted in me being stranded on a back road with my 5 year old. Then, quite conveniently for them, its not covered under my 3 year, 100,000 mile warranty! DO NOT USE THEIR SERVICE DEPARTMENT!!
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22 September 2017
This has to be the best dealer service department that I have ever delt with! In the past, my experiences with dealerships have been less than desirable, but that has been changed thanks to Bay Dodge. I recently called to schedule an appointment to have my 2015 Challenger RT checked out for a stability control / ABS issue and spoke with Ryan, who was exceptionally helpful and knowledgeable. I dopped my car off early the following day and recieved a call from Ryan in the afternoon the same day saying my car had been repaired ( both front ABS sensors needed replaced) and that even though my car was just slightly ( within 2000 miles) out of warranty, that he would have it covered, as well as changed the differential fluid under a standing TSB for the model year. I will definitely be taking my business here from this point forward!
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19 September 2017
I have a 2017 Chrysler Pacifica I have had it 3 to 4 mouths I have paint chipping from the passenger side door it is NOT from a dent talk to the girl and warrantee she says the warrantee is 36,000 miles I have 42,000 and that there is nothing that the deal that the manufacturer will do for me the paint job should not be warranted under 36,000 miles not when you have paint chipping from your car very disappointed in them trying to fix it
Also it's questionable about the transmission on these Chrysler Pacifica is I am also having problems with Excelerator in and it not accelerating right away and it literally feels like someone hit the back end of my car but they haven't issued the transmission slowly getting into gearresponse / report this review -
07 September 2017
I had my car key lost. AAA locksmith couldn't make it. Used AAA to tow here and these people did it fast. It's not cheap, but hey, I'm back on my wheels. I had two other keys with me that needed programming and they did it with no extra charge. Excellent!
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07 September 2017
we drove 2 hours from Tallahassee to get our Jeep here. The manager was a really great guy!!
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31 August 2017
Friendly and helpful sales staff. Found the right car and the right price. Very helpful and went the extra mile to provide great customer service.
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11 April 2017
They do not follow simple instructions in service, then they will try to sell you service that was performed 7,000 miles ago. Do not return calls, second experience here never going back.
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09 March 2017
Do not buy from them salesman victor totally ran my credit without telling me then came back saying my credit was low that had take high payment on used grand Cherokee !! But I could got brand new Chevolet truck for less payment brand new not used checking with them my credit good ! Don't trust this dearship to run your credit
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20 December 2016
This is the place to buy or lease a car! The staff is as friendly as they come. John Paul "JP" Jones is who you want to look for. He is a great salesman to work with and will go above and beyond to make you happy. This is a great place to come and not feel pressured. This is my first time leasing a car/buying a car and I definitely will be back with my business and will mention good things about this lot to anyone who asks about my car.
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12 November 2016
I had come to this dealer with my jeep patriot a few years ago after the mechanic where I last lived told me my car needed brakes. The service department told me my brakes were fine, and that in all good conscience they could not sell me that job. I thought this honesty was a fluke of sorts. Until now. My sweet jeep patriot was recently totalled in an accident. The insurance company forced me to buy a replacement in less than a week. I bought a used jeep (from another party). I knew it had some issues, but it ended up needing major work done. Not only did Bay treat me with respect & kindness, they truly worked with me in every way for an extended period of time to ensure the car was safe and to give me the fairest deal they were able. I am grateful beyond, and would recommend getting your vehicle serviced here no matter how far you have to travel. It is so rare to find a dealership with this level of professionalism, honesty and care. I would go no where else.
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03 October 2016
My review is based on the experience I had with the service department. I delt with about 6 of the employees and all of them were wonderfully helpful. I burned out my clutch and had my Jeep at their shop around 2pm. I advised them I'm from out of town and was supposed to leave the next day. I know they were very busy but they managed to get done with it around 9:30 the next morning. I was very pleased.
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