My experience at Kia was amazing . I went to Kia not knowing what to expect b/c of failed experience at other dealerships. I was greeted by an amazing saleswoman and she was very honest and informed me about everything. I am glad I stopped at this dealership. I left with my car and and awesome experience.
Calmest most relaxed car purchase ever. No hassle, no pushy salesman. Actual negotiations very smooth. Warranty salesman funny and honest--recommended cheapest option. And we got a good deal. Ñot the cheapest deal we could have made with a little more homework but reasonable for the model we purchased.
We got all the features we wanted plus some we happy to add (an awesome sound system plus some other goodies). We'd been having a hard time finding our preferred features in a lightly used car. We ended up with a floor model with just 4,000 miles on it.
We're very happy with the treatment we got and the car we bought.
Rick was amazing with the process and his patience was unwavering. It took me so long to land on a decision, for myself, and at no time did he pressure me towards a definitive decision or seem to mind the time I was taking to make one. Additionally, he paid attention to my needs and diligently worked towards providing me options that were doable and specific to my comfort level.
Thank you for being understanding.
Also, thank you to the others who worked with Rick to provide a great experience from beginning to end. Also, for staying after hours to close everything out.
Derek was great, mild-mannered and relaxed, hardly trying to sell a car. Of course, a loaded 2017 Optima SLT at a reasonable price sells itself. It was nice not dealing with a pushy, angry man trying too hard to sell a car.
The actual negotiations were smooth and easy, again no pressure. I did miss an opportunity to save some money because I forgot to ask about factory incentives and they weren't mentioned until after we agreed on a price. I thought that was a little shoddy.
We bought a low-level warranty against my wishes--Consumer Reports recommends against it when buying a new car and I agree. Score one for Dave!
Derek gave us all the time we needed to think about it. I wanted to be sure we got the car. While we may have been able to lower the price, I still think we got a lot of car for the money, hassle-free.
Now we wait and watch to see that our KIA Optima lives up to it's reputation. I expect it will be hassle-free.
No pressure. Friendly. Respectful of my family who was with me. Stayed open past closing but did not show any urgency in getting rid of us. Best I have been treated in a dealership. Did I mention I liked the car I bought and was satisfied with the deal.
From Service to Sales, this place believes in providing outstanding customer service. They are nothing short of excellent as they consistently provide accurate cost effective diagnosis and solutions. They also consistently greet you with a smile and some light snacks during your wait. Yes, even the lounging (waiting) area is comfortable and consumer friendly with an array of seating options (high tables, desk areas for work, and a sofa). If you want quality comprehensive service, THIS IS THE RIGHT KIA DEALERSHIP FOR U.
Everyone there was very friendly and helpful. Great atmosphere to be in and the music they play is awesome! Salesman Doug is the best, he help me from the beginning to the end. Was completely transparent and made me feel like I was family. He knows his job and tries to do everything in his power to make sure you're completely satisfied. He's honest and fair and I will recommend everyone I talk with to go there for your next vehicle and ask for DOUG! ☺️
Just wanted to take a few moments to thank Chris G. and Vermont D & Glenn P for doing whatever they could to make me and my son happy with purchasing my first brand new car. Battleground KIA has by far the BEST sales consultant Vermont. Also Chris G. that was just promoted to their financial department. Vermont was very cordial and friendly throughout the whole process and also the customer service i received was outstanding. The whole atmosphere felt welcoming. Me and my son was treated like we were family and i was offered the best deal without any pressure or hidden fees. I highly recommend purchasing a new or used car with Vermont D. He's very passionate about connecting with his customers. I absolutely love my 2017 KIA OPTIMA EX and i wouldn't shop anywhere else. If it wasn't for Vermont, Chris G, and Glenn i wouldn't have my beautiful car today!! Thanks KIA for having an amazing group of salesman. I would rate my experience as 1,000,000 if i could! It was by far the best!!
Thank you,
Brittani
I have just traded my 2010 Kia Optima for a 2014 Kia Cadenza. I was actually a little nervous about the transaction, as I've not always had great experiences with dealerships in the past. Everyone at Battleground Kia was extremely courteous, friendly, and knowledgeable, and my salesman, Ryan, was terrific. He knew his cars, and was very patient with helping me make comparisons among more than one model I was considering. I feel extremely confident about my purchase, and love the car!
The staff is always friendly. I've never had had a bad experience with the local staff. Obviously they have to answer to corporate staff (who are the opposite of the people who work here) I've heard a lot of horror stories on Kia cars, and experienced one myself, but the staff made me feel listened to, and did everything they could to try and fix my issues. Every salesperson I spoke to was helpful and straightforward. Kudos to the dealership people, but forget the regional and corporate people.
The Service Department Team is EXCELLENT! The level of Customer Service exceeds all expectations! Even though I live in High Point, I will continue to get all of my services done at this location because the Staff is courteous and professional! I would give them 10 stars if I could!
I came into Battleground Kia after doing an online credit approval. I knew what I wanted and what I did not want. Chris was the sales person and he was FANTASTIC!! I mean I told him what I was looking for as far as a monthly payment and he have me look at cars that was in my budget. I actually came in with the expectation of buying a used car that I saw online. But Chris asked me how I felt about buying a brand new car and it made sense, why pay $300+ a month for a 2/3 year old car and get a brand new car with the same payment. Well Chris hooked me up and I am very excited as this is my first brand new car. Battleground Kia was recommended to me and I recommend this place to anyone especially first time car buyers. Chris is a great sales person and he made sure to introduce me to the service department. And he is a great people person who will have you look at cars in your budget and not try to push you in something that you can't afford. This place is great!!! I love my 2017 Kia Forte!!!
The sales person Vermont was very kind and genuine in answering all the questions related to car. I didn't feel any push or nag. They were very flexible in rates. The paperwork was very quick. I really appreciate the work of operation manager KK in finding a car with color and model that i specifically requested for. Overall appreciate their work and would recommend it for all of my friends.