Name: Basney Honda
Address: 3820 Grape Rd, Mishawaka, IN 46545, USA, US
Telephone: +1 574-256-5550

Basney Honda is a car dealer, located at 3820 Grape Rd, Mishawaka, IN 46545, USA. They can be contacted via phone at +1 574-256-5550, visit their website basneyhonda.com for more detailed information.

Location :

3820 Grape Rd, Mishawaka, IN 46545, USA

Contacts :

Added by Jopie, at 29 November 2016

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 4:00 PM
Sunday Closed

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Stephanie Mirza

21 December 2017

Great service people. Comfy place to wait with coffee and hot chocolate. Just wish they would change the channel from Fox news! 🤔
Les Holewinski

08 December 2017

Great service. One of the best dealerships around.
Tecya Rynearson

08 November 2017

Fast courteous service. Waiting room is comfortable and clean.I live in Elkhart and go to Basney because they don't try to sell me things I don't need.
Megan Atkinson

17 September 2017

This place was awful and they totally missed the mark on what was wrong with my car, resulting in further damage that ended up costing me $1400. (Not to mention the $600 I paid Basney to NOT fix the problem). The guy at the shop at Basney told me the rattle in my engine was bc of my battery being bad.MY BATTERY.then he fixed part of my heating system did NOTHING to fix the rattle. I then changed the battery (which did nothing as I assumed), the rattle never stopped. Finally took it to Gurley Leep Honda and they actually fixed the problem.
I even have the paper that diagnosed all the problems the guy at Basney wanted to fix and the actual problem was no where to be found on there!
Michael Guthrie

25 July 2017

Went in to get the air bags replaced because of a recall and got a complimentary car wash which was great
Ashley Trecartin

03 June 2017

I bought my first car a little over a month ago. It's a 2012 Dodge Avenger and I got a really good price on it. However, the night I went in to sign paperwork I didn't even deal with my salesman. He handed it off to someone else and they let me drive off the lot with the car without signing a contract or telling me what my mo they Payment would be. I've never bought a car before so I didn't know any better. The next day I got a text from Rodger Loveing saying that I needed to come back and sign papers. I told him I couldn't make it back to the dealer that night and asked if he could meet me somewhere. He said he couldn't. But he was sending the guy that neglected to have me sign papers the night before.

About two weeks after that I noticed that the passenger's side rear view mirror was coming out. The glass would have to be pushed back in from time to time. The cruise control wasn't working either. I called Rodger and he was able to get me in to get it fixed. They have me a loaner car to use too. It took them a week to finish. I took it in on a Wednesday and was contacted Friday to be told it wasn't even at Basney anymore. It was at the Dodge dealer on McKinley. I called Tuesday to check on it and was told he wasn't there but the receptionist would see what she could do. She called back 5 minutes later to tell me that Rodger said it was his day off and he'd call me in the morning. Wednesday he did call to say it was fixed. I have a hard time believing it took a week.

Today I have to go back yet again because they never had me sign the title papers to get my license plate. I'm a MI resident so the dealer can't sign for me. I fully intend to speak with a manager today. Three time to go back and sign paperwork is two time too many. This has been an awful experience. I don't plan to buy another car from them. It makes me not want to buy a dealer car ever.
Sean Hatcher

16 May 2017

My mom leased several cars from Basney Honda, and always had a great experience. My mom recently passed away, and had a leased vehicle that needed to be turned in. I took the car to Basney, and Bob and Chip walked me through the process and took great care of me! They definitely went above and beyond. I would highly recommend Basney Honda to anyone looking for a car. I live in Seattle, but if I lived here, they would have just earned my business for life! I will definitely recommend them to everyone I know in the area.

Best experience ever at a car dealership!!!
Pat Leavell

10 March 2017

Typically when you walk onto a car lot in the South Bend/Mishawaka area and start browsing the cars, you will be approached by a rep asking if you need assistance within the first minute or two. Evidently you don't want our business. We arrived around 6:15pm (you are open until 8 on Thursdays) & were completely ignored. One of your reps eventually looked up from his desk, looked me in the face & never even stepped a foot near the door, let alone came out to help us.

IF we come back & decide to give you another chance, I will remember that man's face & will not do business with him. If there was another Honda dealer locally, I wouldn't even consider coming back at all!

This must be the way the Basney dealerships do business since the Mazda lot treated us the same way a short time later.
Ryan Yazel

06 March 2017

Went to check out a car one evening. The salesmen looked like I was annoying them by being there. The car I went to look out was priced way out of range and they weren't even willing to talk about price. Found the same car in a newer model, with 4k less miles & better condition for $1000 cheaper at another dealership. Next time I won't even bother.
Barb Gretter

04 February 2017

I purchased a 2017 Honda CRV yesterday at Basney Honda. It was the easiest vehicle purchase I have ever made. The finance dept was fast and uncomplicated! Tony, my sales associate, was very easy to work with and did not pressure me into my decision. He spend over half an hour showing me the new car and it's operation. I am looking forward to working and referring to them in the future.
Van T

06 December 2016

Buyer beware! I purchased a used vehicle from out of state and placed full faith and trust in the dealership. They were very quick and responsive with communication and I thought I could trust a franchised Honda dealer. I was told the vehicle had a new clutch within the past year however within a mile of driving the car the clutch was slipping. This is an expensive repair and there is no way anyone in their service department who drove this vehicle would not have know the clutch was bad. I followed up my sales rep and asked to speak with a manager. His response was "It won't do any good to contact Chip or John" I sent several emails to Chip and called the dealership with absolutely no response. I understand that vehicles are sold "as-is" in Indiana, however to Basney Honda this apparently means if the customer does not notice it they are not going to disclose it! Especially for used vehicles, I recommend others find a more reputable dealer or make sure you have an independent inspection of the vehicle completed.