About
Location :
Added by Jopie, at 23 October 2016
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 8:00 AM – 2:00 PM
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12 Reviews
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24 October 2017
Ordered a cake almost a week (6 days) in advance using the online ordering option. I had never been here before and when I walked in there were a few folks browsing a deli/pastry bar. I noticed a man with a cake box and he was being checked out so I followed him. I was struck by the rudeness the older gray haired lady behind the counter treated this man. When she was done, she looked up and rudely asked me if I was next. I motioned toward those browsing and said there are others here before me but I am here to just pick up a cake. I gave her my name and she hollered into the back. No one came with the cake. She went to helping the other customers. She again hollered this time at me from across the store and asked what kind of cake it was and said I must have ordered it yesterday. I explained that I had ordered it almost a week ago and have an email confirmation of that transaction. In the meantime, a worker comes out of the back with a pan of food. He starts to put something on the top of the food when this same woman hollers out to him to stop; to use gloves; and that everyone is looking. Apparently, if no one is looking then you can violate health department food safety handling procedures. I grimace to think what goes on in the back. After waiting patiently and taking in the continuing antics of this woman, she again speaks to someone in the back regarding my cake. It's become quite apparent that my order had not been completed. Eventually, a very nice lady comes from the back and brings me a cake. I then wait to be checked out by the older lady. The older lady did not give me a receipt. There was no apology for the delay or acknowledgement of their mistake. Just here's a cake now go. She never greeted me in a friendly manner when I arrived nor thanked me when I left. She is the cake Nazi of Wichita (like the soup Nazi in New York). Perhaps, she is an owner of this business and in her arrogance has forgotten that customers deserve good, friendly customer service. This cake was a special request for a birthday dinner. I had eaten this cake at other events in the past and was very disappointed in the cake that I purchased. It tasted watery and there was very little flavor. I paid $34 for a sub par cake. For all I know since my order was not ready, this cake could have been thrown together at the last minute or was old. Either way this entire experience was disappointing. Health department really should investigate the back of the house of this facility given the statement made by the older lady to the employee. I was accompanied on this visit and have a witness to the entire chain of events.
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14 October 2017
I love the Cakes. They have a great variety of choices at lunch and the menu changes daily so you can try new dishes. Never disappoints!
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13 September 2017
Wonderful staff (: sometimes one of the manger or supervisor I can't tell the difference just doesn't like the customers lol
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18 August 2017
Bagatelle Bakery is the best in town!! All of the food is delicious and the desserts are mouth watering. The chicken shawarma is my absolute favorite!! I don't live in Wichita anymore but whenever I come back in town, I ALWAYS make sure to go to bagatelle! You won't be disappointed!!
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13 August 2017
I get a loaf of Sourdough bread from them every once in a while. The bread is so soft and has an irresistible and unique taste. I think it's safe to say that Bagatelle has the best bread in town! Their cakes are also really delicious and not to mention the cafe items. I'm so glad I found this place.
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23 July 2017
Good customer service. The salmon patty was very good. The potato/leek soup tasted great. The roll i ate was So good. The salad would be better without the salad dressing and pita chips. The cafe is very clean and the prices are very reasonable. I will return to try other offerings.☺
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15 July 2017
One of the best places in Wichita for pastries, breads, cookies and more. Stop by for a delicious lunch in the cafe or take it to go. Great food at a great price.
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05 February 2017
Excellent atmosphere and great food. Also great pastries. Great costomer service
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21 January 2017
Delicious shawarma! Best pitas anywhere. Excellent desserts too, especially the tiramasou.
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24 December 2016
Good food low prices free yesterday's bread when dining in. Don't expect Michelin-starred service.
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12 November 2016
Food offerings and bakery items are so good. Wish they would put online menu of the day since it changes daily.
All the croissants are so tiny 😣. Service can be better. Some ladies always seem like they're yelling at you.response / report this review -
30 October 2016
The old lady reminds of my mother but not near as colorful with the language. Food and deserts were top quality. Remember it's the food you're taking home and not the old lady
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