About
Location :
Added by Jopie, at 06 April 2017
Opening Hours
- Monday 5:00 AM – 12:00 AM
- Tuesday 5:00 AM – 12:00 AM
- Wednesday 5:00 AM – 12:00 AM
- Thursday 5:00 AM – 12:00 AM
- Friday 5:00 AM – 12:00 AM
- Saturday 5:00 AM – 12:00 AM
- Sunday 5:00 AM – 12:00 AM
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10 Reviews
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13 December 2017
Station is sufficient for traveling and catching a train, but lacks in anything else like modern comforts.
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18 August 2017
The Orange line is a joke. They raise the fairs and you would expect consistent services.. there's always a delay I can only imagine when the winter comes.. SMH
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27 July 2017
Rail station the houses Amtrak, Boston commuter rail and buses. There is a retail level with a small set of stores, which is convienient on the ride home. Easy to walk to businesses and hotels.
The bad is there is NO Amtrak customer service and the place is overrun with pigeons and trash.
The Amtrak waiting area is small and dated.response / report this review -
17 July 2017
Three used to be ticket counters for both Amtrak and Commuter rail. Now Amtrak has closed their counter so you can't purchase a physical ticket for Amtrak here. Only commuter rail physical ticket can be purchased here. Orange line connects directly to Copley Square mall and there is no need to cross the road now. So you can go to Prudential center all covered. Track 1,2,3 and track 5,7 are on opposite side of orange line station
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18 June 2017
Took the train from NYC to Boston as part of a business trip. This was my first time on Amtrak and it was great! Purchasing a ticket and boarding the train was very simple. The price was reasonable for the length of the journey. There were plenty of spacious seats available, I plugged in to charge my devices and had plenty of room to take care of work on my laptop. A beautiful journey from NYC, through southern CT and Rhode Island up into Massachusetts. Very good experience!
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10 June 2017
The staff is very rude. When asked about amtrak i was told to figure it out by one member and that this was not amtrak by the other member. However amtrak does indeed pass through this station. The amtrak desk is closed however.
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21 May 2017
On our first trip to Boston via Amtrak from DC, my wife and decided to exit at Back Bay Station so that we could take the Orange Line to North Station without changing subway lines and then take the Lowell Line from North Station to Woburn/Anderson Station. Because of the time saved on the Orange Line, we made up the time that we had lost on the Amtrak that was running about 40 min late. We were also able to buy Charlie Tickets at Back Bay and Commuter Rail Tickets at North Station. People recognized that we were sort of "lost" and gave us help. All big city rail stations offer challenges. However, we had a great experience at Back Bay and would highly recommend it to out-of-town travelers.
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10 May 2017
Really convenient location for catching a metro for getting around the city. Easy to use for folks from the UK!!
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06 May 2017
THIS TRAIN STATION IS DANGEROUS! Unmonitored and the security staff is barely better than just any other person in that station because they DID NOT do anything immediately I was assaulted in the train station! It took us 45min to get them to call the police to find the man. So in the end he was proven not guilty! Thanks Back Bay. MAJOR THUMBS DOWN!
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13 April 2017
big station and important hub to travel towards southern mass
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