Avis Car Rental

Location :

2901 S Capital of Texas Highway, Sears Auto Center, Austin, TX 78746, USA

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• Anynomous

  17 July 2017

  Loved renting at the Capital of Texas highway location in Barton Creek mall! Alicia is very friendly and accommodating! We got our choice of two models of our preferred vehicle and chose the one that suited our needs. Easy check out, easy check in and reliable vehicle! There was a problem reserving online and it took 2 phone calls to figure out that it wasn't my credit card, but the software that wasn't accepting my street address. But the location staff did a great job!

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• Anynomous

  22 May 2017

  I just wanted to leave a good remark for Barbara with the
  awesome necklace at the Austin, Texas Location in the Sears Auto Center
  (4001 I-35). People were swamping her non-stop, but she kept her calm
  and helped everyone in an efficient and professional manner. I hope
  someone can give her some sort of recognition for her excellent service.
  Thanks so much for the easy experience!

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• Anynomous

  20 March 2017

  Didn't notify me that I had to add another person as an authorized user or that the bank credit card doesn't work for rentals.

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• Anynomous

  01 July 2016

  The Sears desk at Sears Barton Creek mall is the best place in Austin to rent a car. I switched from always renting from Hertz. A couple times I had trouble renting at the airport but the people at the Sears location got it quickly straightened out. After renting there a couple times they recognized me whenever I went in. They always show me the car and ask if it's ok with me. That's now my exclusive place to rent a car and I rent a lot. Never had a problem.

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• Anynomous

  01 January 2016

  Convenient location (once you know the rental office is located inside the Sears automotive department at Barton Creek Mall). Very friendly and efficient agent who cut right through some problems I was having with my online booking through British Airways. Car was super clean and up-to-date with Bluetooth audio. Great experience. Will use this location again.

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• Anynomous

  09 September 2015

  It was difficult to find it the first time if you do not come in through the Sears Auto Center entrance. Don't look for an Avis store... it is a counter in a corner inside Sears, next to the auto accessories section. They were nice and, although they didn't have the exact model I ordered online, they were helpful to provide the best match. It would have helped if they had it better clean before giving it to me. But it wasn't too bad from the previous renter, but it wasn't really clean either. I also had to come back after a few days because the tire pressure light went on. Bad side: it seems they didn't check on the tires of that car for some time. Good side: they fixed it immediately, and it took less that 5 minutes to be back on track again. Another positive aspect is that it is in the Barton Creek Square mall. If you need to wait for some reason, you can always go for a walk inside. Despite the aforementioned minor issues, I am giving 5 stars instead of 4 because of the excellent value for the money.

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