Great service. Took care of my needs very quickly
I had a series of terrible experiences here during my last repair. They gave me an estimate that they knew was off and was missing parts. The lug nuts were all loose on the tire they removed - so loose you could move them with your fingers! There was a large dent in the side of my car. They replaced the blind spot monitor but never took it to the dealership to get it calibrated so it wasn't functional. The trunk was uneven and was very difficult to shut. There was over spray all over my windows. There was a bump in the paint. They hardly ever called me and took over a week to affirm their original estimate of 2 weeks, which of course made it a week past the 2 week mark.
My brand new 2017 Explorer was sideswiped with less than 400 miles on the odometer. I took it to Autocraft on Ridge Rd, and the staff treated me like I was their best and only customer. Darren, the paintless dent repair specialist, worked on it for 2 days, and you absolutely cannot find where the car was damaged. He did an OUTSTANDING job. And the cost was less than half of what I was originally expecting. I will never go anywhere else.
My car was repaired quickly and you cannot tell anything was ever wrong with it. The service was exceptional and they even detailed my car when I got it back. The whole process was quick and painless. Would recommend to anyone!
I was in an accident and took my Jeep here. They kept me in the loop during the whole process until it was fixed. I hope I won't have to, but I will come back here again if I need anything worked on. The receptionist was very curteous and made me feel welcomed both times I went in. I highly recommend this location!
The staff was very personable. I know ordering parts may not always go according to plan, but the estimator is always in communication to know what's going on. I will recommend this company to everyone I know in need of these kinds of services.
Great service and great communication. They really let you know what is going on the entire time they have your vehicle. Would not go anywhere else. Have referred friends/family to them as well and have only had positive feedback. Keep up the great work!