Name: Auto Craft Collision Repair - East Wichita
Address: 8532 E 32nd St N, Wichita, KS 67226, USA, US
Telephone: +1 316-630-9494

Auto Craft Collision Repair - East Wichita is a car wash, located at 8532 E 32nd St N, Wichita, KS 67226, USA. They can be contacted via phone at +1 316-630-9494, visit their website autocraftinc.com for more detailed information.

Location :

8532 E 32nd St N, Wichita, KS 67226, USA

Contacts :

Added by Jopie, at 04 September 2016

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday Closed
Sunday Closed

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Amy Lemley

28 August 2017

I had an accident on July 19, and called to get my car in the shop with Autocraft, a State Farm approved body shop, that day. It took over a week for them to get me in. Then the delays started, and every time there was a delay I was the one who called to get a status update; no one bothered to communicate with me until I complained to State Farm. AFter I called State Farm, I got a very defensive call back from a guy in public relations who said they had all been to a company golf tournament, that a couple of guys had gone on vacation, and that those events put them behind. Well, they had to have known those things were scheduled when they told me my car would be ready, and it wasn't. Twice. Then it was supposed to be ready, and once again, it wasn't. Since there were MULTIPLE delays, that was not a satisfactory answer. Finally I called on August 25. They have had my car almost a month, and they said it had been ready for two days, but no one had bothered to call me. And no one told me they had courtesy cars; I UBERED and begged rides. When I went to pick up the car, it hadn't been vacuumed very well and there was grease on the seat. They were abrupt and rude then, as well. DON'T EVER USE THESE PEOPLE. THEY ARE NOT COMPETENT
VVVSolidVVV

12 August 2017

Great quality for the price. Awesome customer service all around, they are not afraid to go out of their way for you, and I am very grateful. However, in regards to the paint job, there is a reason they are more or less the cheapest reputable place in town that will do professional work. I had my Corvette in a couple of weeks ago to have the entire front clip repainted. After careful review and a decent amount of driving time in town and on the highway, the paint has held up just fine ; however I noticed that there are small pinch marks outlining the bumper on the edges. They look like small pellet sized hail dents all along the entire edges of the bumper. Also, I ordered and installed a new front emblem from the dealership before taking the car in, after getting it back, the emblem is heavily scratched all along the surface, the paint underneath the resin is faded and scratched somehow, the border is bent and scratched, and the glue they used to put it back on oozes out from underneath. I honestly don't think it is the emblem that was on the car beforehand, which is quite disappointing. Overall, great job, not perfect, but great.
Susan Shinkle

10 August 2017

They did great work and very friendly.
K MF

08 July 2017

I stayed calm after they repeatedly didn't communicate with me. No one called when they decided to keep my car an extra week. Week passes and again no one calls to tell me about my car.

Walking up to my newly fixed car scratched, fender not aligned, another piece not clipped into the side could have been prevented with them taking 30 seconds to look at their work. They fixed those 3 things in 15 minutes and I drove off.

5 seconds on the highway and immediately noticed my wheel is shaking. Now I get to take it back to the tire shop myself. Beyond irritated with this company.

Body work looks great. Staff was nice. 2 stars for that.
M Bates

25 January 2017

I would not go here if at all possible. It has been 2 years since my car had been worked on here but i am just now getting around to reviewing as i got an email from them. A guy ran a light and i ended up clipping him. His insurance had my car taken here for repair on my fender. to get the fender off, you have to take the front apart and they did not put my radiator in properly. it was winter so i was not aware and when summer came around i found that an ac line snapped from my radiator moving too much. repaired it myself as it was an easy fix but cost me $100 for hose. they also vacuumed my car and somehow managed to break a wire under the driver seat which i had to fix with a butt connector. found that out a few weeks later and just didn't care to even contact the incompetent shop and have them try to charge me for anything as they kept trying to up-sell me on every little thing from extra parts to painting my bumper they had to replace. I also had to replace my radiator a few months ago do to a leak on the side that i clipped that truck on 2 years ago. not sure if this was from the wreck, i doubt it, but they seemed to not even care to look for any other damages. My bumper also had 5 bolts and when i got the car back, again i didnt find this until i changed the oil next time, only 3 bolts were put in and one was at an angle and the hole was mostly stripped.
Tyrell Mays

08 January 2017

I was referred here and did not get good service; they told me that I would need to find the color code for my paint job as if I am knowledgeable on painting and referred me to other shops to get the correct paint color. So I figured if I must get the paint color from someone else I might as well have "someone else" do the job. Eddie's autobody on Webb had no issues making the paint and taking care of my car and even found things that Autocraft looked over on my wrecked vehicle.
Jena Arnold

31 December 2016

We thought this wreck was going to be a long drawn out headache but thanks to the people at the East Auto Craft Jeff and Amber the car was in and out within the same day and they wasted no time on getting everything squared away with the insurance company. Thanks for everything. Definitely the place to go!!
Thomas Rochat

24 November 2016

Excellent work. Wonderful detailing of cars. Friendly service. Reasonable waiting area
Marla Barngrover

11 September 2016

Auto Craft goes above and beyond with their customer service. On several occasions they have helped ease the claim process and quickly gotten my insureds back into their vehicle. Paul Blisset is awesome! He has helped an insured change her tire and helped another insured get her window up when it wouldn't roll back up on its own. If there ever is a problem they are there to quickly help resolve it. They work great with the insurance company and return your car looking like it was never in an accident.