Name: Art Van Furniture - Traverse City
Address: 1775 Oak Hollow Dr, Traverse City, MI 49686, USA, US
Telephone: +1 231-932-1050

Art Van Furniture - Traverse City is a furniture store, located at 1775 Oak Hollow Dr, Traverse City, MI 49686, USA. They can be contacted via phone at +1 231-932-1050, visit their website www.artvan.com for more detailed information.

Location :

1775 Oak Hollow Dr, Traverse City, MI 49686, USA

Contacts :

Added by Jopie, at 22 July 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM

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MunsterLair

09 December 2017

Wonderful staff! Great, unique products and great prices. :0)
Maranda Bolden

04 December 2017

What a fabulous experience ! "Grandma Joanne" was by far the most absolute treasure ! She was welcoming, knowledgeable, caring, helpful, honest and so much fun ! I felt like Art Van was her home and I stopped in for a visit ! I will be back to see her again ! Great job !!!
Mike Schmidt

28 November 2017

the promotional deals at art van are just plain silly and they will always have a better sale so don't impulsively buy something. With that said, Pam was great and really answered questions and listened to what we were looking for. The first night we worked with her for about two hours. She did her job and detoured me from the cheaper clearance center couch and into a quality showroom couch. I had to leave to think about it. Next day we came in to purchase. It cost more than double what I was expecting to spend, but hopefully the quality is higher as well. I'm excited to get the couch and hope it lasts a long time. I got the feeling, towards the end, that she just wanted to finish this sale and get me out- but that's sales. deals done. NEXT.
with all that said, I would recommend working with Pam
Kimberly Shumar

18 November 2017

Michele Gamble is AMAZING! She was so helpful. Thank you for making my shopping so fun!
Scott Bonjernoor

20 October 2017

Bought a box spring and mattress, after a year it became clear that the salesman was a complete liar and this place only cares about the initial sale. Terrible customer service all around and sales associates that seem better suited for a sketchy used car lot.
Kathy Rogols

15 October 2017

Great service and selection. Everyone friendly and willing to go out of their way to make our experience fun as well as professional at the same time.
Luke Parker

22 August 2017

So our sales guy, Bruno, he was awesome. I'd like to state that he was super cool. But after Bruno, we had a dining room table, a bench, chairs, and sectional couch delivered to us. First we noticed a giant gash on the top of the table, and rips all over the sectional. Art Van had to send out an inspector to verify that we were telling the truth a week later. So he came and was like "yeah, this is fucked," and a couple weeks later we got new ones. While the new table and sectional was delivered, the people delivering started laughing at the bench that was built upside down. So we brought in the bench to have it replaced and they told us "we can do that another day." Basically it's taken almost two months now for all of our stuff to be correct. When I had the audacity to ask if we could literally be given anything for the shit show that is this store, it was just a no. So don't expect anything great from this place, they don't care about their customers. Except Bruno, he's cool.

Ps: The manager, I want to say his name is Trevor, was a condescending asshole. Whomever was managing on 8/21 is a dick. The bench is built upside down. Anyone with eyes can see that. He asked us what we wanted him to do about it like there's nothing he can do about a bench built wrong by the company he represents. Um, replace the fucking bench, Trevor. Seriously Art Van, you can't even do the bare minimum. What's the requirement for management? A pulse?

DEVELOPMENT: After having the bench inspected, they gave us a new one to put together ourselves. Seriously, fuck this place. Art Van doesn't give a fuck about anyone and I get jacked at the idea of them going bankrupt in the years to come.
Martin Perkins

12 July 2017

When my mom and I first arrived we went to clearance to look for a mattress and box spring. After we found nothing we asked the employee that followed us to the back of the store, even though we told her we didn't need help at the moment, where we could find the mattress section of the store. She led us there and showed us the size mattress we wanted. We told her we were going to look at a few other stores to see if there was any better deal. We came back later in the day and asked the front desk if the employee that helped us before could meet us at the mattress section. We waited for about 30 minutes before nobody showed up and we left to take our business elsewhere. In the end we found a better mattress for 100$ cheaper and shipping was half the price.
Roger Dodger

05 July 2017

The employees are either a puddle in a seat, or cranked up to 11 and pouring their "best-friend" jazz out as hard as they can.
I don't feel like this location stocks the best possible variety of living room sets.
SteezyNickNasty {DbC}

25 May 2017

Made a purchase over 800$, was told it would be in next week. Called and they said wont be in until some time in june! Do not go here for any reason.
J Nooney

10 November 2016

We've had excellent experiences here. Our beautiful brown leather sofa is holding up like new after, what? 6 years? 7? They also supply you with leather cleaner and conditioners for as long as you own the couch! We did buy a quality product here; the sofa was right around $1000, but it's a big sofa, very comfortable, and looks rich.
Marshall Dines

31 October 2016

The poor reviews made us hesitate to stop here but didn't reflect our actual experience. We stopped in and were assisted by Jeff. He was knowledgeable, friendly, good with our 8 month old, straightforward, patient and far from pushy. We opted to pick our piece up at the store tomorrow. Can't comment on delivery because we opted to pick up. Again, our experience with Jeff was wonderful and we'll see him again for future furniture needs. We don't expect any issues at pickup but will report back if we do. Thanks Jeff!
Ben Woodworth

26 October 2016

Unfortunately the only "affordable" big furniture place in town. Most of their stuff is overpriced based on the quality of what they're actually selling. I'd rather drive to Ikea in Detroit with a trailer to do my furniture shopping. The salespeople are always creeping around and there's always some bogus "VIP Sale" going on to make you feel like you're getting a good deal.
Cole S

29 July 2016

Will never do business with after my experience. The sales staff were polite and it ends there. Been trying to get my items delivered but the company refuses to work worth me at all. They give me one day a week they will deliver on only and they pick the time. A simple after 2pm would work .

After days of fighting with them I give up. I'm waiting to see if they can at least get my order to the store so I can rent a truck and do it my self. The worst part is that it is not even free delivery. I'm paying for this run around.