I was referred to Traverse City Women's Clinic by my primary care provider (PCP) and had my first visit today with Dr. O'Hagan. The facility was easy to find, plenty of parking was available, and the office staff were incredibly friendly and had sent me multiple reminders about my appointment. Dr. O'Hagan was so friendly and easy to talk to, and didn't rush through our appointment after making several recommendations I trust, and I am looking forward to establishing care with her as an OB/GYN. After my visit, I received an email immediately directing me to the online patient portal. I have Priority Health so this in-network visit was covered with a $20 copay and my next appointment was easily scheduled within the following 3 weeks. Glad to have found this location!
I traveled 1.5 hours one way to be seen today. I arrived at the office thinking I was going to go into my appointment, but I was refused service because I had a $95 copay balance.
I needed to be seen today, I have some severe health problems going on.
So now of course the copay balance is my fault. But sometimes life happens and rough patches happen and with my husband being on short term disability because he is in chemo treatments because he has cancer, I haven't been able to pay that balance off yet.
I politely explained the reasoning for why my balance wasn't paid yet. The front desk woman went back to ask if they could work with me today on my balance, nothing, they wouldn't help me at all.
The front desk woman with the glasses middle age, had no compassion for our situation. She was rude & had a dismissive attitude. I'm so sorry that my "sad story" didn't make you crack even a "I'm so sorry" towards me. But no you we're rude. I hope that you or your husband never have to go through having Cancer! And I hope that noone is ever rude to you when you explain your cancer situation to them. They refused to see me today. I didn't have the $40 to be seen today, so I was refused service. Like many have stated above. They are only after the money. Some woman there are very kind & friendly. This woman was not.
I will be going to another office.
I cant believe how heartless that woman was.
My experience was bad i went in they where very rude mean to my other 2 small children i had a ultrasound done then went back and seen my obgyn and she comes in and says to me i dont got great news we seen a sac but no baby being 8 weeks we should see one so im 95% sure your gonna have a miscarriage im positive and she was rude about it i then left upset and scared so i went to the hospital they did another ultrasound on me and they saw the sac and said they saw a fetus the baby and it was small but they saw it said i was 6 weeks by the measurements this place i will never ever go to again and i wouldnt recommended it to anyone very rude people and unprofessional
I'm very thankful for these doctors, they were all very caring and I always felt very well taken care of. I had a complicated birth and felt they went above and beyond for me and I couldn't be more grateful!
Dr McKay is amazing. He makes me feel very comfortable with my first pregnancy. I also met the midwife, Stacey, today and at almost 34 weeks pregnant she made me feel very comfortable and great about labor and delivery. I would HIGHLY recommend the two of them for anyone. I look forward to being taken care of by this practice when I deliver my first baby.
I went here for both of my pregnancies. I saw and met all the doctors with my first. After meeting everyone, I requested to only see Dr Wright. He is amazing. When I became pregnant with my daughter, I told them he was the only doc I wanted and they made it happen. Had 2 C-section's and he performed
both. I would recommend him to anyone. Amazing bed side manner and truly listened to everything I had to say.
Really attentive; they answer all my questions and address all my concerns. I have been very comfortable there and highly recommend them! They have also done a great job with timeliness.