I came in for an oil change, tire rotation, and a new battery. The staff was very kind and courteous. They even spent extra time trying to figure out the GM extended family card rebate I was given to make sure I received the $100 of my services. Art Moehn is the only place I will go for an oil change!
I always get great service from the Art Moehn Chevy service department! This time was just an oil change and tire rotation, but I was in and out pretty quick! The online appointment scheduler is super convenient, and the fresh coffee topped off my morning!
Stop in and see Lori sometime!
Jamie Nastally was absolutely phenomenal! Got us in the car we needed, not the one we thought we wanted. Went in to get a Cruze but walked out with a Malibu, and for almost the same price! Absolutely love all the upgrades we got with it as well. He gave us a tour of the dealership, and explained how we could schedule our first service appointment, which was handy because we have always done our own work. We will definitely be going to see Jamie when we upgrade our other car in a few years!
Everyone at Art Moehn was incredibly knowledgeable, helpful, and friendly; I truly felt like they were doing everything they could to get to know and help advise me instead of simply pushing anything they could on me just to get a sale. Chris and Paul walked me through the entire process from start to finish making sure I understood everything along the way. Then the night I picked the truck up, Justin went above and beyond by spending a great deal of time - staying well past close even - educating me on all of the features and walking me through the entire initial setup of customizing all the personal preferences to my liking. I can't thank the 3 of you enough for providing me with what undoubtedly was the best car buying experience I ever could've hoped for and better than that even - I absolutely LOVE my new Honda Ridgeline! So thank you, thank you, thank you!!!
I would like to say thank you to Vic and Alex of this company. There was some miscommunication regarding an appointment I set up to fix my steering wheel alignment after my collision repair. They were not ready once I had arrived and I left. Alex called me later that day to ensure they would fix the issue as well as picking up and dropping off my vehicle to my residence once my car was finished being repaired. Vic arrived shortly after my phone call with Alex to pick up my vehicle and take it to be repaired. Vic also returned my vehicle to my home and they had roped off my gas as Alex has promised In the voice mail. I appreciate them greatly for following through with their word as they fixed the situation and actually exceeded my expectations. I appreciate both Vic and Alex and would definitely do service with this company again. Great follow through with their promises and correcting the situation!!
I have done business with shayne griffin 3 times now and he is the only salesman I will do business with. He is the only car salesman that actually cares about the best interest of the customers. I highly recommend him to any future customers.
I viewed the vehicle online and called to put a deposit so I could test drive the next day. Dean Heath was very helpful and even came into work on his Saturday off for me to test drive and purchase the vehicle. The process was smooth. The financial gentleman whom I signed my paperwork with was not very personable. He just seemed irritated with my questions. I just felt like cattle being pushed along. I otherwise would deal with Art Moehn again. Thank you.
Just wanted to acknowledge Brad Lafollette (Service Advisor at Art Moehn) for the outstanding service provided to me starting Wednesday Sept. 6 to Friday Sept 8. My Honda Pilot suddenly stopped on I 94 near Jackson. An alternator/battery malfunction due to age. Brad was extremely helpful providing me with a towing company and waiting for me to arrive (after closing hours) and then immediately providing a rental car so I could get home than evening which was an hour away. Brad updated me the following day and completed the details to service my Pilot. Brad advised me of when service would be completed and greeted me on my arrival to give back rental and head home with my car.
As an out-of-town non customer I could not ask for more efficient service as well as a sincere concern for my undesired situation. Thanks Brad
John
Brad always goes extra to make certain that we understand the issues and costs and what is critical and what can wait for future repairs. He has been an excellent representative of your dealership!
Thanks for hiring such good people!
Adam was also excellentbut you know that as well.
Vic Marshall
I recently experienced a brake failure on my Pilot, and was scheduled to depart for a Chicago business trip. I contacted Brad, in Honda service, and as usual, Brad and his team, found a way to juggle their busy schedules and get my Pilot repaired. I am very pleased with the professional and efficient services that I receive at Art Moehn Honda.
Phil Raby.
We have had our vehicles serviced through Art Moehn Honda for YEARS.
Brad LaFollette and the entire service team have always went above and beyond for us. Brad is honest, trustworthy and up-front. He lays out options and priorities, when needed. You will not be disappointed if you use Art Moehn for all of your service needs!
Recently I joined the Honda family when I purchased a used 2012 Honda Civic EX-L.
I brought it to Brad L. at Art Moehn Honda for service and to bring the car back to Factory Condition. Brad is amazing, kind and compassionate to me as a needy customer. I ask a lot of the Service Dept and Brad never lets me down. He is backed by a solid team of Technicians and Adam the Service Manager. I wouldn't choose to go to another Honda Dealership because Brad sees to all my Civic's needs and always makes appointments to satisfy my busy schedule. Brad is the definition of Amazing Customer Service and is a added value to Art Moehn. I will choose to keep my business there because of this and the way I am treated as a valued customer not just a number or a name on a Repair Order.
Over the last 10 years, the Honda service department has been stellar. We purchased our Odyssey at Art Moehn and the service staff has been excellent at diagnosing and following up on any repairs. Brad and his staff are professional, honest, and friendly. I've owned many vehicles over the last forty years, and--without question--the Honda service at Art Moehn has been the best!
Just bought a used 2008 Cadillac CTS and love the car. The salesman Dean Heath was very helpful and made going to buy a used car pleasant. There was a slight problem with the factory sunroof and the service department was extremely friendly and helpful. The service writer named Lori was extremely helpful and had such a bright and friendly attitude. Thanks Art Moehn! I will be back.