About
Location :
Added by Jopie, at 04 January 2017
Opening Hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 7:00 PM
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10 Reviews
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08 December 2017
I arrived before the 12p rush time and the lady that assisted me was super helpful and friendly. She was very detailed of all available options and was honest on what not to get. I would recommend coming here if you come at the right time.
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04 October 2017
Very bad customer service from a short, stout, salt and pepper guy! I dont know the name because he didnt introduce himself, no nametag also. He didnt have solution to customer needs, very aggressive, no real manner, had strong body odor, and had an overall attitude of not wanting to sell anything! He did not explain to me that I can avail apple care even without opening a Barclay card, which I was told I needed to open one as the only option! He said I cannot use the Barclay card unless I have the physical card , which will arrive in 10 days! So to be able to use the Barclay card, I called Apple Customer Service to order the phone for me (this was my idea), and pick it up that same moment at Fashion Show Apple Store because they are the only store that carries the phone I want. It shows online they DONT have it but the store says otherwise! I later found out that I can purchase Apple Care even without opening a Barclay card! He does not know how to address customer's needs, no solution offered, did not explain any type of payment or payment plans, and hes just overall unable to sell me anything!
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02 October 2017
Great service, but prices too high!
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02 August 2017
i bought my flamingo case there and the person who picked me up was very friendly and helpful! I really liked it
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28 July 2017
I got the iPhone 7 back on the end of December. I specifically asked for the the iphone version that I can switch providers with. Which is the cdma version. Instead I got gsm version which limits you to only T-Mobile and AT&T even after unlock. I went to the Apple Store 6 times back and forth letting them know about this issue, they kept reassuring me I can go to Verizon no problem. It wasn't until the end when they finally said my gsm version can't go with Verizon. They didn't try to fix the problem or offer any alternative even after all the my time and effort spent trying to fix this problem. I spent over $800 on a phone that I'm not free choose what provider to go to.
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31 May 2017
Solid staff and all the products you have come to know and love. Upscale mall location but easy to find.
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18 April 2017
Anyone work here. Support takes forever to answer. Apple is a big company not sure why I'm still on hold and it's been 20 minutes
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31 March 2017
Heather was amazing and provided excellent customer service and beyond!
As well as Tyler, very friendly and helpful.response / report this review -
13 February 2017
So I got the iPhone upgrade thingy where you get a new phone every year & it's AWESOME so far! & this place was so great! Walter helped me out & he was so helpful and such a cutie. Also, if anyone had any hesitations about the iPhone 7, just know that I wrecked my motorcycle last night & my phone got launched like 15 feet & was perfectly fine!! How awesome is that!!!
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11 January 2017
This store rocks! Very cool staff. I love Apple products. Best thing Bill Gates ever did was rescue Apple.
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