Andaz Wall Street was exceptional. The rooms were big enough, since a normal size room was the size of a suite in other hotels. We didn't try the food, but it seemed amazing with a built-in restaurant with exotic flavors. Finally, hotel staff was very helpful, especially when leasing us and others to our event.
The first downside to this hotel is that it is logistically too far from Midtown and other attractions. Good location if you are in NYC for business and if you only want to visit Lower Manhattan attractions. The rate was cheap, so I took a gamble. Next time I'll pay more in Midtown. The gentleman who checked us in was quick and efficientso much so that nothing about the hotel was explained. When we tried to ask questions during our stay the front desk personnel were usually inaccessible due to a long queue of other guests. Rooms were okay, but the bed was too hard and pillows too soft. Even on the 7th floor road noise was quite disruptive. The laundry truck was loading/unloading below our window from 12:30AM - 2:00AM our last night. The property didn't meet the expectations we had when we booked at an Andaz.
Best Service in a financial district hotel. Rooms have frigobars with complimentary non-alcoholic drinks and some snacks. The restaurant is pretty good, too.
But the service is the best thing - you can count on those guys to make your stay memorable.
Clean, comfortable, modern rooms. Free mini bar in bar (alcohol is extra) and coffee bar in the lobby is also free. Great location.
We were very pleased with this hotel and found it to be a great value! Large spacious rooms and bathrooms with sleek modern decor, clean, quiet, free snacks and friendly front desk personnel. My husband found the bed uncomfortable but it was fine to me. I would definitely recommend!
Easily a 5 star hotel if it weren't for the beds. The beds were too firm for the two of us. Otherwise, the rooms are awesome. The lobby area has coffee, tea, and cookies around the clock, which was pretty cool. Finally, every evening they host a wine hour where you can help yourself to free wine and mingle with guests. Please just fix the beds :-)
Upon entering my husband and I were greeted by Raymond, one of the front desk staff. He was sincere and helpful. The customer service here is outstanding. The hotel is clean and modern. The suites are large and comfortable. I would definitely recommend this hotel to others and we will be returning! Also, there is a parking garage right next door that guests get a discounted rate at and there is a complimentary wine hour too.
The Andaz had a nice initial look/veneer, but upon closer inspection everything was poorly maintained. Our mirror had a light hanging out of the side, the pillows are awful, the overhead lights had the bottom screen hanging slightly askew It was a great first impression, but upon further inspection it had issues. ALSO, for the love of god, avoid the breakfast buffet. 71 dollars for two people to eat a couple eggs, bacon and a cuddled yogurt parfait. Gigantic ripoff
Freakishly nice rooms and great service. It's not even the most expensive hotel in New York. It's just a reasonably priced luxury hotel. I used points to book my stay here and the from desk offered me the presidential suite if I pay $50 a night for an upgrade. I don't regret this decision at all. My room is bigger than my 2 bedroom apartment in houston.
I would stay here every time I needed to visit NY if I could. This is probably one of the most unique hotels I've had the pleasure to stay in. It was clean, open and comfortable - plus complimentary non-alcoholic drinks in the mini fridge!
We were also very surprised at the wine happy hour available in the lobby when we checked in. I think it was from 5 to 7pm, but definitely worth asking about during your next stay!
This hotel is at the corner of water and wall. Not a lot going on in the financial district on the weekend so it's pretty quiet. Subway station is two short blocks away so that is one of the main ways to get around. The rooms are nice; clean modern decor but it's pretty minimalist. Our room had a spacious rainfall shower; no tub. As with all Andaz properties you get the free non-alcoholic minibar and some snacks. The snacks here are more austere than I remember (just 3 granola/snack bars). Front desk area has free umbrellas to borrow if you forget. Check-in/out line moved quickly from what I could tell.
This place is worth the extra money. It was a wonderful hotel. The Andaz was so close to everything on the financial district. The staff were amazing and courteous. I had an amazing time at this site. Rooms were so clean and the ledge in the room in front of the window allows you to do people watching from your room after a long day of walking. The bathroom was great. Free mini bar except alcohol. They restock it each day. The only negative was the pillows they were too soft for me.