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Added by Jopie, at 14 June 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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19 April 2018
Clean and ready to serve your needs. And on the bonus side their cafeteria food is amazing. One of the best hospital foods I've had. Only wish they served sweets though. (ex. cookies and candy).
Anyways, this place is ranked one of the top small hospitals in Utah and through my experience all the staff and doctors are well experience and take great care of your needs when your there.response / report this review -
27 March 2018
Do not come here to deliver your kids! My wife & her OB filed a formal complaint against AF Hospital and the on-call doctor in Labor & Delivery.
We should have had our child naturally by now, but thanks to AF not requesting her file or even dropping a simple phone call to my wife's OB office, my wife will have to get a C-section, which could have been avoided. If you like to have your symptoms marginalized and be given improper treatment (even surgery) because of incompetent doctors that don't bother to learn about your previous medical history - this is the hospital for you.
- BTW - a part of her medical history was coming to this hospital not even 3 months ago with every symptom of stroke. It took about 5 hours before they could even get an MRI. This hospital is a joke.
*Edit - you have our contact information. You want to resolve this properly, please contact us instead of just copying/pasting your responses to google reviews.response / report this review -
07 March 2018
Went to the emergency room in more pain than ever in my life. Staff was nice. Treatment was prompt. Nurse was nice. Doctor listened. Billing was flexible. Would go here again.
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15 February 2018
Very clean environment. Doctors and nurses have always been helpful and friendly. I’ve been to almost every ER in the county and this is the best one, by far! Labor and delivery was great and the staff was professional. Overall great experiences here.
UPDATE: Once again had a wonderful experience as we had our second child here. The nurses and staff were just so great and helpful! They took great care of our preemie baby boy and were really great at keeping us informed on his status. We are very happy to be home, but also really miss the constant care that we received from AF Hospital!response / report this review -
29 December 2017
I don't like having to leave bad reviews, but my experience with the emergency room here definitely requires one. We took my daughter here after she hit her head and had thrown up multiple times. The doctor who saw our daughter not only seemed disinterested in being there, but he also seemed incapable of explaining anything in a way that would allow someone to understand what he was saying or make a decision on treatment.
We ended up having some imaging done to make sure nothing was wrong and decided that since it was the end of the year we would do cash pay since we hadn't used up any of our deductible for the year and it was the end of the year. This offered a 40% discount which was better than if we had sent it through our insurance.
I got a call about a week later telling me the total of what I owed. I specifically asked the person on the phone if that would be everything I owed on the account to which she responded YES. I paid the account, and then started getting bills in the mail.
I called today to speak with someone about why I was getting the bills and they said that they failed to make an adjustment, but that I still owed money on one of the bills that they sent me. This was different than what I was told before, and is simply frustrating that they can't figure billing out even without insurance involved.
Long story short, it is frustrating enough to have to pay someone a lot of money for five minutes of their time when they have poor interpersonal skills, it is even more frustrating when they can't figure their billing out and charge you additional money after telling you that you had paid your entire account off.
I'm sure there are better doctors in the ER, or at least I really hope there are, but we will be going to a different hospital unless the emergency is extremely time sensitive.
If you do go here, make sure to double check your bills, because if they can't get a cash pay account right, chances are high that they have a lot more problems when insurances get involved.response / report this review -
05 November 2017
Very clean environment. Doctors and nurses have always been helpful and friendly. I’ve been to almost every ER in the county and this is the best one, by far! Labor and delivery was great and the staff was professional. Overall great experiences here.
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14 October 2017
I recently had a family member give birth here. Overall, a happy, clean, secure and knowledgeable staff. The family Center in the Labor & delivery was nice. I now associate the Happy addition of a new & healthy family member with drinking diet cokes & eating Lorna Doones😊 Best advice, always have someone with the patient who can act as an advocate, because they know the patient. I always find it funny that often a heavily medicated person, is asked to make choices, and or give or deny consent. Take someone with you who will..Ask questions. Ask for options, make sure the patient understands. I think this could help the process be far smoother. Everyone wants the best outcome possible. I did get that from all the staff. Thanks for the Diet Coke & Lorna Doones. 😊
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29 September 2017
This is a follow up to my last review. After going through the confusing hoops in Intermountain Helathcare's bill system, I gave up on trying to find somebody that could help me and decided to pay the bill (this is after 10+ phone calls and 3 visits to the hospital, I could find a single administrator that could help me).
Get this, the billing department said I'd get a 5% discount if I paid the bill in full - so I did. A month later, I get a call from a COLLECTIONS AGENCY for the same amount of the discount. I called the billing department about the issue and I was promised this will be taken care of. It's been about a month later, and I get another bill in the mail! I'm so frustrated that I'm going to find EVERY channel to share my beyond disastrous experience.
DO YOURSELF A FAVOR AND DO NOT GO TO THIS SO CALLED HOSPITAL.response / report this review -
21 September 2017
I thought the nurses were being helpful and great until we almost lost myself and my baby because they wouldn't listen to me. Luckily, my doctor told them to admit me because we had to do an emergency c section not even an hour later. The nurse was not able to get the iv in me and another had to do it. And then after my c section i had one amazing nurse. However, the one after that couldn't remember to give me my pain medication. When i asked her about it she said that is was busy and would have to remind her. When i did she still showed up an hour and a half late. I had just had major surgery. The lactation nurse stayed with me maybe 5 min and charged 200 dollars and the entire time just talked about how terrible myself and my baby and i were at breastfeeding. The "tip" she gave me made the next month of breastfeeding terrible until i used instict instead. It has been a year and i still have trauma. I will never go to this hospital again!!
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25 July 2017
Kind professional ER staff Who understand chronic pain and don't typically treat individuals with terminal conditions like a sub human coming in off the street, who is just abusing the system for a fix.
Every time I've seen a loved one here they treat them with the respect and dignity they deserve.response / report this review -
22 July 2017
Been in the hospital many times here for myself my children and other family members. Expert caring staff. Top notch doctors and beautiful facility. And if you get an East facing room, amazing scenery! Nice waiting rooms and family rooms. Beautiful state of the art ER. Excellent maternity and nursery facilities. Very clean and nice. Updated equipment, MRI, CT scanner, Heart equipment, sleep center, and amazing staff in the IV infusion center. Lorna Doones and Dr Pepper. Does it get better when you are stuck with tubes hanging out of you! Always friendly, helpful staff. Great nurses and phlebotomists. They also have a super ultrasound department and techs. Super caring oncology area. Even have special parking for the the really bad days. I would drive farther to get to this hospital if I had to!
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22 July 2017
Had an great experience here in the Imaging Lab Area. Vicki is a total professional. I didn't feel the needle (IV) go in and have no mark left afterwards. She was knowledgeable, kind, caring, courteous and helpful. I was a little apprehensive at first about my test, but was quickly put at ease and talked through every step.
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20 July 2017
This hospital sucks. There is literally nothing good about it. The ER doctors here have not been at all knowledgeable. Last time I went in, I was pregnant with a feeding tube and having complications from it. The doctor didn't even know which organ it was supposed to lead to. The ER sent me up to Labor and Delivery who escorted me back to the ER. No one knew what they were doing. They gave me fluid and anti-nausea medication and sent me home with low sodium and Potassium but told me the results came back normal. It was only slightly off but saying it came back normal is still a lie and them being slightly odd would have explained my symptoms. I was also still throwing up so they levels were not going to get any better.
Scheduling here is a mess and has finally lead me to my last straw to leave a bad review for this hospital. They have no clue how to find orders. I have had to go there 3 times now for the same thing and everytime they find the orders somewhere they are supposed to be but most of the schedulers are lazy and won't check anywhere else. It's so unprofessional and careless. They are also always quite rude about it and so quick to blame my doctor's office when it really is actually their fault.
If you have time or gas to drive to another hospital, do it. These guys will make everything worse. They are remodeling their building but it realistically is their staff that needs to have major overhaul. What is the point of having a hospital if they can't deal with serious issues in the first place? Worst IHC I have ever experienced. I am surprised they are even affiliated.response / report this review -
21 June 2017
The emergency doc placed blood thinner on my mom after treatment, three weeks later my mom went to the emergency again and didn't get enough test to capture the side effect (causing brain bleeding) of blood thinner, two days later my mom fell down due to the brain bleeding and passed away a few weeks later after the second brain bleeding. Frist time, the doctor and nurses did a quick response and efficient treatment for my mom's Atrial fibrillation and very thorough tests which I appreciated, but the second times when my mom went back to the ER, they didn't test to monitor impact the blood thinner they prescribed on my mom, and they have not warned us that this blood thinner will cause brain bleeding. This drug approved by FDA and issued by the hospital doctor eventually killed my mom.
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