Name: Amazing Jump
Address: 7702 I-35, San Antonio, TX 78218, USA, US
Telephone: +1 210-946-9800

Amazing Jump is a point of interest, located at 7702 I-35, San Antonio, TX 78218, USA. They can be contacted via phone at +1 210-946-9800, visit their website sanantoniojump.com for more detailed information.

Location :

7702 I-35, San Antonio, TX 78218, USA

Contacts :

Added by Jopie, at 07 March 2017

Monday 3:00 – 9:00 PM
Tuesday Closed
Wednesday 3:00 – 9:00 PM
Thursday 3:00 – 9:00 PM
Friday 3:00 – 11:00 PM
Saturday 10:00 AM – 11:00 PM
Sunday 11:00 AM – 9:00 PM

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Amy Nelson

28 March 2018

Wasn't quite what I thought, the pictures made it look like it had deeper ball pits and sponge pits, but it was still a blast. Me and my 8 yr old had fun. Worth going to, and they also have somewhat private good size stalls for parties too. Kids will love it.
Blank Knalb

15 March 2018

This place SUCKS!!!!
It was dirty and over priced!
This place is a rip off! They fail to tell you before you pay that unless you have kids younger than 7, this place isn’t for you. You pay the same price to do less. All there is to do for the bigger kids is to jump. The foam obstacle course and bubble ball gym is for kids under 7, yet you have to pay the same price for every jumper: no refunds. I paid for two hours for each kid and my older kids couldn’t go in to play with their younger siblings or even help them get through it. It was a waste of money. We should have gone to Alritude
Kristine R.

31 January 2018

We went on a weekday afternoon and the kids had the place mostly to themselves. That was fun for them and the reasonable price was fun for us. The girl at the front desk was very nice. The trampoline area was pretty big and clean, albeit a little dated. The obstacle course in back had a large ball pit and obstacle course. However, the obstacle course really needs refurbishing. The safety nets were worn and torn and the foam pieces in the foam pits looked dingy even from a distance. It's definitely time to replace them. When the kids came out, one said that dust flew when she jumped in. Out of 4 kids, three came out of it coughing and with runny noses. Two who had asthma later had difficulty breathing.
Antonia Guevara

08 January 2018

Great visit. Very reasonable prices. Staff needs a little help. Desk people were all standing together on there phones, while one young lady helped everyone. She was really good and courteous. Other then that all other thing went very good!
Robyn Hotchkiss

29 December 2017

My kids loved it! They spent three hours playing hard. My first impression, where do we pay and where’s the workers? No one to greet you but this small front table to sign a release form. When I finally found where to pay, I told them this was my first time,there and a small explanation of where to go for different age groups. No welcome or explaining of anything. There were also not many people employees walking around monitoring the safety of the kids or areas. It was kinda a free for all. My two year old was jumping with kids 10 years older than him. Luckily the older kids didn’t hurt my two year old. There were many vending machines with nothing in them and when I asked if there was a snack area, no one knew. I finally found the concessions in the very back stuck in the corner where no one could see it. If your hungry and thirsty don’t forget to bring cash! They have an ATM machine but you must pay cash. The prices for concessions are pretty reasonable. There was suppose to be an arcade area but most of the games were out of order. Over all ok experience. I think the admission on the weekday would be a better price for weekend. I would not pay $25 a kid with all the out of order, lack of employees, and no greetings. Oh and no security. If you have more than one kid bring another adult to watch them because any kid could walk out on there own or worse.
Virginia Martinez

04 November 2017

Employees are very courtesy and helpful and it's very clean here love it here for my grandkids I'll be coming again
Kara Carter

29 May 2017

I had a party scheduled for my daughters 10th Birthday, booked a month and a half in advance. The night before the party, I called to see if I could come early to decorate, only to be told that they had been shutdown by the city for fire alarm issues. No one called to let me know of this, so I could make other arrangements or more so to let my guest know! My daughter was insistent for her party to be there, so we rescheduled for this weekend. Friday evening a friend called to inform me that her son's baseball team was scheduled for a party and doors were locked, they were NEVER informed! I called Saturday morning and the owner answered, he said I could come get a refund. He never offered any explanation as to why I wasn't contacted about the closing either week. I feel this is very poor customer service, I'm sure we were not the only parties that were not informed of the closure.
Desiree White

28 May 2017

I looked at the reviews and wanted to give them a benefit if a doubt and judge based on my own experience with them. If I could give this place 0 stars I would. I came here today to have a little fun with my son. I get there after driving 15miles. They are closed no notice on the door or anything. Very unprofessional. Another lady came at the same time and she had a party already booked and put a deposit down. They didn't call her to give her a notice of closing. This is ridiculous. I will never come back here again. Please Beware!!!!!!!
John Pual

06 May 2017

Coward owners of this place deleted someones great review explaining all the problems this place has. Deleting those reviews just shows that you have no idea how to handle customers and address problems in a mannerly way. I've been here before and I can say that this is the worst place ever. First, this is in the ghetto and the entrance does not exactly look welcome. The inside inst any better. There was loud obnoxious music that isn't good for our kids to hear. All the fonts and the looks of the things looked very poor and made with no effort and creativity and just made to appeal to kids. The commercial may seem nice but please do not go here. I've seen too many dangers that it shocks me this place is still open. You guys are all cowards for deleting the poor persons review and their reasonable explanation. I hope this place gets shut down and you'll learn your lessons.
Mohammad

29 April 2017

I definitely do not in any way, shape, or form recommend this place to anybody. I scheduled a birthday party for my child last week. I was told by the employee working there that it was $120. Come the day of the party, during the party (not even before, or after), we were bombarded by many employees saying that since it was Friday it was supposed to be $170 and that I owed $50 more. They did not take fault for the fact that it was their employee who made a mistake. Why should I have to pay extra for their employee's mistake? If I would've known there would have been such a price difference, I would not have signed up to begin with. So I was trapped in a situation that I shouldn't have had to be in had their staff been more careful. Besides that fact, the way they handled it was terrible. In the middle of my child's party, there were about five individuals on staff around my family arguing about who's fault it was. There was one guy who was trying to "explain" what had happened and train others about what to do or say during the whole ordeal. Both a security guard and another staff employee agreed with my family in I in that we were treated wrongfully and unfairly. How do you manage to interrupt a little baby's birthday party to argue about a mistake that you caused? To top it all off, the guy on staff who was the loudest and most obnoxious warned us not to speak to the manager if we could help it because, and I quote, "he's mean, and he comes from Korea." First off, that's a racist statement to make towards individuals of Korean descent. Second of all, I could care less if the manager came from Africa, Asia, North America, or Mars; what difference does it make? The manager was in fact not listening whatsoever and obviously does not have any customer service skills. We were also promised services for the party, such as ice cream, pizza, and a bottle of water, which never came. We were also rushed out at the end at told to remove our stuff after all the bad treatment we had already received. Not only will I never go here again, I'll do my best to educate any individual about their lack of customer service and the level of rudeness I experienced on that day so that they are better informed and will make a decision to protect themselves from a similar one. This is not how you treat customers. Respect, dignity, and the ability to effectively communicate will take you a long way. Having five or six staff members speaking loudly and surrounding a birthday section isn't going to do anything to solve any issues, especially the issue that was created due to a mistake of an employee. No thanks, never again.

Edit to address OWNER response:

You have no business ethics as it is apparent by your response. First off, nobody was trying to penny pinch. My family and I are all very successful and definitely have the money to have a party at your location or any other location for a price more than what you ask from anybody everyday if we wanted to. That in itself is not the issue. The issue is is that if a customer comes in and your employee gives a wrong price because they were not aware of how much it should've been for that day then it is their fault. If they were also confused by telling us a certain price for the day we went to ask rather than the day we were going to actually have the party there that is also their fault. You have no right to come and attack us mid-way through a two year old's birthday party with 6 employees like a mafia and start causing a scene. There were people all over watching you and your employees and were seeing the commotion that you were causing in the entry way of the party. Rather than own up to your employee's mistakes you would rather come on Google Reviews and make a fool out of yourself. So nothing is your fault huh? That's why you have tons of bad reviews here and also on YELP as well. Everybody else is delusional and you have great customer service and do a great job? Get real. You were terrible. Your own security guard and one of your own employees even stated how terrible the function is there.
Juanita Ortega

14 March 2017

Kids loved it! Took a 20, 15, 11, 10, 9 and 5 yr old and they all had a great time. It was clean with lots to do for all ages. Trampoline, dodge ball, obstacle course gym area, snacks & lots of comfy seating. Spent 2 hrs there and they are all beat! They're excited to do it again.