Name: All American Relocation
Address: 5433 Wyoming Ave, Charlotte, NC 28273, USA, US
Telephone: +1 704-927-0310

All American Relocation is a moving company, located at 5433 Wyoming Ave, Charlotte, NC 28273, USA. They can be contacted via phone at +1 704-927-0310, visit their website www.aarelocation.com for more detailed information.

Location :

5433 Wyoming Ave, Charlotte, NC 28273, USA

Contacts :

Added by Jopie, at 11 February 2016

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

02 September 2020

Brian and his team were amazing! Two of my children recently moved. One was a local move and the other was an interstate move. From the initial contact to pricing, coordination and details, the process was seamless. The head mover, Dee, was a great communicator and kept me up to date at all times. They arrived on time and loaded and unload quickly. All of our possessions arrived intact. I would definitely use them on future moves!
Anonymous

08 June 2020

I've moved well over a dozen times in my life and this was by far the worse. We had a interstate move and it just went poorly. The movers arrived late to move us out of our home. Because of this, they had to bring twice as many people to load the truck. Through all of this, we missed the first trailer going North and had to wait. This caused them to exceed the window and would not work with us to try and juggle other MayFlower deliveries in order to deliver on time. The day of the move-in arrived and at the agreed upon schedule time of 9 came and went. No movers. They were over 4 hours late to our new residence and consequently, they missed the elevator window we had reserved.

Part of the problem and what you need to be aware of is when your move involves an interstate move, you get handed off to other affiliates. For us, that hand-off didn't work smoothly

Secondly and inexcusable was the lack of communication from All American. Our service rep just didn't call and let us know what was going on. We eventually had to escalate to the GM in order to find out details.

Unfortunately, I CAN NOT recommend All American. Others who have posted have. It just didn't work for us.
Anonymous

28 April 2020

I have used All American Relocation for several moves since 2008 - for both my business and for me personally. They always come through with the best experience and provide true value. I would recommend David Rushing and his team at All American to any of my friends and peersand I have!
Anonymous

27 April 2020

All American Relocation helped move my law firm across town, and I could not be more impressed. They provided the bins that fit most things while keeping them protected. In the midst of moving delays, they were responsive and understanding. I would definitely recommend!
Anonymous

25 April 2020

We hired All American Relocation to move our family from Charlotte, NC to Fort Mill, SC. They were amazing in every way. Dave Rushing coordinated our move and we appreciated the time he took with us to explain the process, get our move scheduled and the follow up, post move. The moving team was on time, professional and took great care packing up our home and setting us up in the new location; they didn't miss a beat. When we move again, All American Relocation will be who we call again.
Anonymous

26 October 2017

Extremely tight docks, trucks & Trailers parked all over the place, ppl are nice though
Anonymous

27 September 2017

Best move across country ever! Great staff, including packing, loading, moving, inventory and unpack and unload. Thank you!
Anonymous

06 June 2017

mover guys stole money from my wife's bag,it was $180 , they left work in between and went back saying we will come back in 1 hour , later some other guys came to pickup the leftover stuffs..very worst relocation organisation..be careful before hiring
Anonymous

10 May 2017

I used All American Relocation on my recent move in N.C. I had a great experience. Deana in the office was very professional. Kevin was a magnifficent sales person. All of the guysKendal, Kai, and Jose handled all of my belongings with care. Not a scratch to my walls or items!!! I would recommend All American to anyone!
Anonymous

01 March 2017

I wanted to do an update on this business because I work with sometimes several Coordinators at each agency and I also wanted to recognize Karen Wright as a Coordinator that is highly efficient and also very helpful when working on her moves here in Florida. She is professional and friendly and I would recommend her to work with as well!

I have had the pleasure of working with Nancy Rushing on moves here in South Florida. She is very professional and if I have any questions she is quick to respond and a pleasure to work with. I would recommend highly!
Anonymous

04 November 2016

Amazing folks - first class!
Anonymous

04 November 2016

We've called on All American several times over the years and appreciate knowing we can call on them again for courteous, professional service. They've moved us twice from house to house, including packing and some unpacking, have helped relocate furniture within our house several times, have stored our belongings, including a baby grand piano, during renovations. It gives me peace of mind to know we can count on them for any relocation needs that may come up. Thanks to all the men and women, from the office, warehouse and truck, who've made our lives easier!
Anonymous

26 October 2016

Nancy is amazing!
Anonymous

22 October 2016

If I could give 0 stars I would. AAR does not care about the customer, just getting your money and then brushing you off if there are any problems with services provided. I hired them to do a large move over 3 days. The movers banged up our belongings, including an expensive dining room set, they broke several landscape lights, and several items are still unaccounted for 2 months later. They showed up late, didn’t clean up and dumped belongings in a haphazard manner despite all boxes having been labeled as to where they should go. The final truck of the move was involved in a fatal accident. While the accident was deemed not the movers' fault, it still resulted in a lot of our belongings, including some antiques lamps and chandeliers, being broken. Our toiletries and infant items on that truck were unable to be delivered until the next day due to the truck being towed from the accident. While not the movers’ fault, this was a major inconvenience and added to the overall frustration with the move. The damage to belongings exceeded $8,000. When I asked that they make things right by offering a good faith partial refund, they hid behind the insurance, which I had purchased. They said we had to go through the insurance claim and there was nothing more they would do. The ins claim then proceeded as poorly as the move. We were told that several items of furniture, including a new dining room table, would have to be taken to be repaired and the process would take 4-6 weeks for repairs. Since we were unable to be without a dining room set for that long, our only other option was to settle for the repair cost. We were nominally compensated for the damage to our $3k table and are stuck with damaged furniture that we cant fix without being inconvenienced for several weeks. When I expressed dissatisfaction to the ins co, they told me they compensate for damaged items and not for inconvenience and that I should call AA. When I again expressed displeasure to AA, David Rushing, a Vice President, said “we will not be refunding any money because we did provide the services that were agreed upon and executed during the move process. We understand you are not pleased, but we are not able to refund any money to you.”
We finally settled the ins claim 2 months later, because the ins co wouldn’t get back to me for weeks at a time. The adjuster had told me that she wanted to send someone out to inspect the damage so I didn’t replace the lights nor clean up the debris in the yard because I feared if I did so, the inspector would say there was no evidence of the damage and my claim would be denied. After several weeks of not hearing back from them, I was forced to outlay my own money to replace the broken exterior light fixtures. There was broken glass and fixtures in the yard and we couldn’t allow our yard to look like that any longer with 2 small children who get into everything. I tried to light a fire under the insurance company by contacting AA to see if they could find out why the claim was dragging on, and the response I got from Rushing was “We are sorry for the delays you have experienced in getting your claims settled. Unfortunately, we are bound by the process and we will continue to follow that process as Vanliner leads us.” The ins co then only offered to replace half the fixtures so the movers’ carelessness ended up costing me money.
AA was hired to take the stress of a move off our shoulders, not add to it. When dust settled, we were out numerous hours and money, dealing with the claim caused by their carelessness and still haven’t been made whole since we now have many damaged pieces of furniture for which we have not been adequately compensated. As a fellow business owner, I understand sometimes mistakes happen. But I expect them to make things right, even if it affects bottom line. I don’t expect them to give me the runaround and hide behind insurance they provided AT A COST. I had heard things about them but they were referred by someone we trusted so we decided to give them a shot. We wish we had listened. Buyer Beware!
Anonymous

18 February 2016

Got to meet the team the other week and tour the facilities, very nice group of people and top notch facilities. Very professional!