About
Location :
Added by Jopie, at 13 January 2022
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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5 Reviews
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02 April 2023
Service was good, rooms were mostly clean, towels looked old and some of the sheets had marks on them,
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21 November 2022
This is the second time we stayed at this place which was by accident based on room price and location. The location is good and the potential to make this a better hotel is good. We arrived prior to check in and all we were told was they were still cleaning rooms. Would have been nice to offer to have us drop off our bags or get our name to welcome us and explain the situation. When we arrived to our room the top cover sheet on the bed had dark marks on it. Fortunately the maid was there outside our room so quickly changed the sheets. The towels are thin and small which makes you want more towels in the room than are offered. The shower head force actually hurt when when the water hit my chest and could not figure out how to adjust to make it less pressured. There is a refrigerator, microwave and small coffee pot which is nice. Parking was easy and the location is pretty convenient to Palm springs locales. We will probably not return to this property in the future.
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23 March 2022
We were pleasantly surprised with our find of this hotel. The staff were very friendly and always had recommendations for places to eat or visit on our stay. The rooms were large and have new furniture throughout but most important they were very clean. The pool and area had a great social atmosphere where we met up with other travelers and always bumped into the staff with their friendly smile and chatter. This is one hotel I would highly recommend and we are looking forward to going back to in the years to come.
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09 February 2022
+ Comfy Bed
+ Friendly staff at front desk
+ good walkable location
(-) Floors absolutely filthy. Feet turned black walking around after a shower
(-) basic items like coffee and soap not replenished
(-) Cleaning staff openly bummed out when we asked them to clean our room. Made me feel bad for asking and suggested they could "half-clean" it instead.
(-) Hot tub poorly serviced. Came out smelling musty.
(-) shower curtain smelled terrible. Water pressure almost non-existent in shower.
(-) A/C heater unit is like sleeping next to a jet engine
(-) cleaning staff left an open bag of garbage next to our door for like, 6 hours, when the people next to us checked out.response / report this review -
20 January 2022
Pros: The service from the woman who checked me in was good - she was friendly and had recommendations on places to eat and things to do.
Cons: The floors in the room were not clean. Aged property (only so much you can do without a complete overhaul). The location is also on the edge of downtown, still walkable-ish, but if it got very hot during the summer, it would be a challenge.
Big con: My credit card was also pre-authorized prior to check in (was not told this ahead of time, and therefore when it happened, I assume the room would be ready, which was not the case). Then when I checked in, my card was authorized again. Both charges posted to my account. I've attempted to reach out to the property multiple times via e-mail, their website, and via phone (had to leave a message . . . ) and didn't hear back so have to now go through with my credit card company to dispute one of the charges. Thankfully this was a credit card and not a debit card, but a forewarning to those to watch your account activity.
My overall recommendation would be to skip and stay at a branded hotel.response / report this review
