Aaron Adams was incredibly helpful, courteous, and knowledgeable about accessible vehicles. My mom just bought a newly converted van here two days after our first test drive, and we couldn't be more thrilled. She finally has her freedom again! Thank you so much, Aaron!
I have had two sets of tires put on two vehicles there an an alignment done as Well i am very happy with there service bo an brad will take care of you there
I purchased a 2011 Chevrolet Impala. I was very impressed by kindness, and knowledge of the Salesmen, Eric. He made my car buying experience more of an enjoyment than a hassle. I highly recommend this company and service to anyone looking for a vehicle.
Throughout the purchasing process, my experience was great! My salesman, Patrick, was awesome and incredibly helpful, as was the rest of the staff. However, the problems started the day after I picked up the car. I had the vehicle back there the very next day with coolant pouring out of the engine and the CD player not working. I also mentioned that I was told that my car had Bluetooth, but I couldn’t figure out how to set it up. They fixed the coolant issue (radiator cap wasn’t tightened) and the CD player, but told me that my car did NOT have Bluetooth as I was told it would and I could only get it if I wanted to pay another $2000.
After 3 months, they purchased me a device for $35 that still forces me to use my phone to do practically everything and say that they’ve put enough money into my car and they’re unwilling to do anything else.
We worked with Brandon Crull to test drive and then purchase a Yukon XL. He was very knowledgeable about the vehicle and answered all of our questions. We never felt rushed or pressured. Brandon and the sales manager worked with us on trading in our car and we had a great experience. The financing process was easy and fairly quick. We also appreciated Brandon helping us when we had a small problem with the Yukon a couple days after taking it home. Thank you Brandon and Adams Auto Group for your great customer Service!
Greg and Maria Peterson
Aaron Adams went the extra mile. My wife is going into a powered chair, but was in rehab. Aaron brought a vehicle to her to let her see it. That is customer service.
I have had a horrible experience with Adam's Auto. My salesman name was Eddie. I bought an 05 GMC Envoy from them. After I had made my purchase it would not start. It was in the repair shop for two weeks while they tried to figure out what was wrong. Since day one, I noticed that the car was using oil but never could find a leak because it has been blowing through the exhaust. It now has a lifter knock and need a new engine a year later. I still have $10,000 to pay on it. I purchased a warranty with the vehicle and they never told me that it would only cover up to $3000. My husband and I were in the room when I asked the gentleman if the warranty would cover all costs and he told us that it would. They were only wanting to make a sale. They had no intensions of making things right from the beginning. I told them before I bought the car that the rear heat did not work and that it needed to be fixed because I have children that sit in the back. They said that they would fix it and never did. Instead the salesman said just get rid of the kids and you will be fine. What a low blow when a mother of three is looking for dependability.
After trading in my perfectly running 2010 Jeep Wrangler, which did have a cracked windshield, I down graded with an 05 Jeep Cherokee. I have taken the jeep back a total of 4 times with problems (ALL WITHIN 30 DAYS OF PURCHASE). The contract I signed with these people stated there were NO ISSUES with the 05 Jeep. Less than 2 hours after leaving, the problems began. The 4th time taking the vehicle back with the same gasket issues, Brant basically called me a liar stating there was no leak. Sam, the guy calling the shots, acted like I asked him to cure cancer when I asked him to have it washed, for some sort of compensation for the time wasted bringing it back to them so many times. I WOULD NOT RECOMMEND THIS DEALERSHIP TO HITLER.
The ONLY positive was Eddie, the salesman.
Excellent service! Salesman was wonderful and the deal was exceptional! We got more for out trade then anywhere else and still got a quality pre-owned vehicle without making any sacrifices!
Never had a bad experience in service or sales. It is nice to deal with good Christian values.