Name: A-1 Complete Heating and Air Conditioning LLC
Address: 4000 S, MO-7, Blue Springs, MO 64014, USA, US
Telephone: +1 816-224-5544

A-1 Complete Heating and Air Conditioning LLC is a general contractor, located at 4000 S, MO-7, Blue Springs, MO 64014, USA. They can be contacted via phone at +1 816-224-5544, visit their website www.a1completehvac.net for more detailed information.

Location :

4000 S, MO-7, Blue Springs, MO 64014, USA

Contacts :

Added by Jopie, at 07 November 2012

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Jenger Walsh

03 September 2021

A1 came out to replace the fan on the outside unit along with the capacitor and it was all wired wrong. This was all set up through my home warranty. The AC stopped and all of this was found by a different service provider that came out for the service request with my warranty company. A1 followed up the next day stating their technician did in fact wire things wrong and poorly. I was also then told that person no longer works there and they would work with the current service provider to make things right and pay part of the out of coverage costs. NONE of this happened and we were totally lied to. Any company that won't own up and cover their mistakes is no company I would ever recommend to anyone. If I could give this negative stars I would.
Casey Bates

16 July 2021

Poor customer service, texted me for an appointment about a warranty call and had already scheduled an appointment for me between 2pm and 5pm. I texted back asking if I needed to be there, they responded say they could get my garage code. I wasn’t comfortable with that but I told the if he got there after 4pm we would be there, they responded saying they couldn’t schedule warranty calls after 3pm. Confused because they already had me scheduled from 2pm to 5pm, I called. The lady I had been texting with was immediately rude and tried explaining to me that they didn’t schedule appointments after 3pm, when I told her that they already scheduled an appointment from 2pm to 5pm, she told me that if I didn’t understand what she was saying then I should find another company. This company is trash and I would not work with them
Vivek Chandra

15 June 2021

Do not use their service. This company is a total disaster
1. Pricing, they charge you crazy money for small things.
2. Quality of work - POOR and unprofessional
3. Attitude - BAD
Mary Campbell

05 February 2021

Thank you A-1 Complete Heating & Air! Our technician was very professional and knowledgeable! We've met with several other companies since moving into our new house and Zach was the first one who sounded like he knew what he was talking about! We so appreciate your help in getting things working right for us. Also, special thanks to Brandy who helped get us scheduled on short notice!
James M.

20 November 2020

Replaced the garbage disposal. Very quick and professional services given. Great work by Chris who did the work and with Brandy in the office. Thank you!
James Atkison

31 January 2017

Never used them but there tec that was driving there company vehicle rode my rear bumper as i was doing the speed limit then swerved around me got 1/2 way in front of me then flicked his dam cigarette butt at my pickup tjat i just had the front end painted 2 weeks ago! Just tell by that there assholes!
Celena Wheeler

24 July 2016

They charged me $75 for a service call and then proceeded to tell me I needed $600 worth of repairs but there was no guarantee that would fix it and I'd be better off to get a new unit. I called another company for a second opinion. The guy was in the neighborhood, stopped by and had it fixed for $119 in less than 5 mins!! He told me that it was clear this company was trying to get one over on me. So sadcalled back to request my service fee be returned do to the obvious misinformation we were given and was told they would get back with us - still waiting!
Machelle Minter

23 June 2016

I would prefer to give them 0 stars, but that isn't a choice. Absolutely terrible customer service. Bob refused to actually schedule an appointment for me, and would simply say "we will see if we can work you in," it took minimum 3 phone calls to get anything accomplished. Bob mumbles and argues every time we call and always very obviously tries to ignore the actual questions you're asking Our story: They installed a new unit for us in October and when we turned it on again in April (after winter) it did not work. When we called to have them come check over their work, they charged us again AND told us there was "nothing wrong" even though the AC would not blow cool air. After another call, Bob finally sent the tech back out who diagnosed the issue as one that "happens all the time with this particular unit." The tech told us we would need a new coil and left. After two days I had heard nothing, so called and found out that the part was not ordered. They sent yet another tech out to write down the part info so they could order it. After a week I called again, still had not been ordered, Bob telling me it was "on the to do list." After another week and many arguments wth Bob we finally had a tech out here to install new coil, but that tech then discovered it wasn't the coil after all, but insulation interfering with the coil function. It took this company almost 8 weeks, 4 techs, and one HORRIBLE manager (Bob) to figure this out. He "fixed" the insulation and serviced our unit for "free" though we were not refunded the money we had already given them for the run around. Now, 3 weeks later our unit, less than one year old, cannot keep our house cooled to even 76 in the evenings. We've contacted a new service and will never use a-1 or recommend them to anyone.
Patrick Smith

27 May 2016

Horrible customer service. Tech that called me back hung up on me. Don't use this company.
Peter Rozenberg

15 July 2013

I cannot speak for the quality of their work, but as far as their customer service goes, please be advised!

My wife and I were getting on I-70 when a van sped up and cut us off, so much so that we ended up in the grass and gravel a bit (I still have some of the marks on the front of my car). My wife honked at him so that he would know we were trying to get on. He was getting off at 7 Hwy, an exit before the one we needed (Adams Dairy Parkway) so as he was slowing down we were driving past him and he flipped us off. I got the number and tried to call but no answer. I figured they were closed on weekends so I called today, Monday July 15 at 8:30. I asked if they had a vehicle in that area around that time and explained what had happened. The person told me that we did not get on the grass (again, I have the marks to prove we did) and that he knows since he was the person that was driving the van. I asked if it is acceptable company policy to behave that way and he said since we were driving like dumba**es it was fine. I said that's fine, I just wanted to make sure I got the right company since I was going to file a complaint. He said if I wasn't a mother****er and a piece of s**t I wouldn't have these issues cause I would know how to drive. I hung up since I didn't want to argue with him over the phone. Not once did I curse at him or raise my voice, I knew I was going to file a complaint and just wanted to make sure I got the right company. I tried to get his name but he was being so vulgar I simply hung up. All I know is that he is an older person with a grayish mustache and glasses (could have been sunglasses).

If this kind of behavior is tolerated by their employees merely driving, I cannot imagine the kind of shoddy workmanship they let slide on a job.
Neil Skinner

14 November 2012

Worked with Bob from this company. He really shot me straight and helped me figure out the best way to work out my issue. I am happy. They were quick.

Just talked to Bob again about an issue. He was great.