I know it's at an airport but these days there is no real excuse for poor quality or service. Food was average and the hot food we ordered was served cold. The coffee was weak and insipid, the fact that it was black was the only redeeming feature. The service was robotic with no engagement, until they realized they forgot a part of our order then they came too life, but a bit late unfortunately. The Coffee Culture downstairs is worth the walk, trust me.
We should have gone to coffee culture at the airport instead of this awful place. We paid around $24 for 2 iced coffees and 1 iced chocolate and they were all disguising. They were watery and had no flavour. If I wanted a watery milk drink I would have drunk a bottle of trim milk. I am so disappointed in this place. I know airport cafes and restaurants charge a lot for food and drinks but you should at least make it taste good. 10/10 would NEVER go there again. Sort it out Underground cafe. $24 wasted.
Things were alright enough, but the older lady who was making the coffee would non-stop yell at the other employees and was not nice at all to them. Seemingly without cause too. It's too early in the morning for this.
Good coffee but slow service, didn't seem to be enough staff on hand when we were there
Good staff but bad coffee. Not hot and tasted burnt. We noticed that they did not use a temp gauge for the milk either. Need to teach the batista on how to make great coffee
Great and friendly staff. But very bad coffee taste as far as I am concerned. It could simply be the person who made coffee for us. Would never try again this place to be honest. Not recommended.