Scotties Car Rental

Location :

Airport Avenue, Frankton, Queenstown 9300
Added by Jopie, at 04 January 2017

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• Brandon Terpsma

  10 August 2017

  Pick up and drop off at the airport was smooth. Car ran nice, and the transaction was quick and easy. Also a bonus that is what right next to our hotel.

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• Rattanpal Karan

  24 July 2017

  Worse customer service I won't even give 0.
  They should be on negativewe arranged a rental car through Expedia and they mentioned it will be new car 2014-2016 however when we went there, we were given old car 2005 with no alarm and just one key. Next day the car key didn't work and the staff came and picked that car and guess what ? He gave us the old car with marks dents wasn't worth 400 and they didn't compensate any money which we paid for the car.because we didn't have choice, we had to take it and use and when we returned the old car, Maya the staff said we can't refund you and we have to go through owner who is in Auckland. Another staff Christine mentioned that their car conditions are all like that with dents accident marks. Maya sold us insurance on the previous car and later on when the car was swapped worth (400) she didn't mention that she will give us refund for using old car
  People out there please be careful . You will just spoil your holiday
  The rental company is called scooties rental and they deal with Nu cars
  There's other rental cars inside the airport which u can get through them
  We were just very new to Queenstown
  Check the review after 1.7 WORSE SERVICE ENTIRE NZ

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• Vicky Valos

  12 July 2017

  Very deceptive pricing..they add expenses and charge USD with a poor exchange rate and high credit card fee.
  
  Bad service and rip off! Do not use this company

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• Sarahel92

  24 April 2017

  Poor poor poor service ,
  My husband and I arrived at the airport 1 hour later then planned as the pilot couldn't land due to the wind conditions :
  Once we landed we called the company and advised we just landed and our flight was late . They said to pick up the car the following day . We took a taxi to the Hilton hotel from the airport and the next morning went straight to the car rental office near the hotel . The lady was very unprofessional was on her phone the whole time my husband and I where there explaining that the flight was late cause we could t land due to the wind conditions and her reply was well you should have let us no ( was I mean to use the pilots phone to call and say sorr we can't land ) we advised her that the representative that took our call advised we could still pick up the car the next morning cause it was available and her reply was no sorry we gave the cars away -
  Will never use this company , thank god we ended up hiring the car through budget so friendly and we're much more helpful .

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• Holly

  11 January 2017

  Staff are friendly and office is clean. Location is a bit far from central Queenstown. Seemed to be a little short staffed when we were there as we waited for quite some time to be picked up from the airport and to get our car. Car was bigger than expected and made for a comfortable drive.

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