The service is appalling. Too many excuses doesn't hide the fact that their word has not been kept it is 3 months since I paid for an Exercycle that I was told was in stock. Still waiting , am not being kept informed, too disorganised. Worst thing no apology offered surely I should have been offered free delivery at least all things considered.
Very friendly helpful staff
Awesome staff and plenty of products on display to look at and use
All the kit to get ya fit
The service is appalling. They appear to have a good selection of product but is certainly not matched by the sales staff..Need to fire the person who does the employing !
Great range and prices,the team know their stuff, get all your fitness gear from here
Poor instore customer service. Lots of staff, And never offer to help and tend to avoid us, on the 3 times Ive been in store.
Great service. Great products and prices. Much better than rebel sport for gym lifters.
I've bought a few things from number one fitness over the years. They provide good service, have an easy to navigate website, and their prices are competitive.
Got myself a Wobble board. :)
Good price, friendly staff and good service! :D
Quality 0 / 3
Monday - Update on Customer Service for brand new Treadmill used for 50 minutes before it ceased to work. Was advised on Saturday this would be checked priority on Monday (even though i have already allowed you to check it and replace parts). Still not so much as a courtesy call today to let me know you have checked/ not checked, are replacing my machine or giving me my money back
Quality 0 / 3
So far purchased and owned a machine for 2 days, used it for 50 minutes before it developed faults, taken it back (on my weekend!) - waited for it to be checked out and parts replaced, and have now had to leave it with them for the 2nd time in the same day. Appalled so far,. If I were the Manager of this Company I would be wholly embarrased and bending over backwards to right this wrong with an instant replacement. Quoting the Consumer Guarantees Act at your client and demanding the opportunity to get it assessed (what was that this morning when the dashboard and motor were both replaced??) when a BRAND NEW piece of equipment is not fit for purpose is the worst form of Customer Service I have encountered. How many times am I supposed to allow you to check it No 1? Briscoes, The Warehouse to name two do not treat their clients this way, I would never be afraid to buy from them for purely this reason. They have integrity! I shall be posting every day from Monday with an update on this situation, so far I am not only angry but extremely disgusted