About
Location :
Added by Jopie, at 08 November 2016
Opening Hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 8:00 PM
- Sunday 7:00 AM – 8:00 PM
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11 Reviews
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22 October 2017
Fairly average. Friendly staff but accommodation is a bit tired & not very soundproof!!! Pools are very nice, nicely heated & jaccuzi also nice.
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22 October 2017
Clean rooms with a unique period feel to the building. Large heated pool out the back. Very unique Grotto spas and sauna "underground" near the outdoor pool (head back towards the building). Good location for mountain biking, with a massive trail park near by, although concierge can only organise storage of your bikes, not hire.
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09 October 2017
Enjoyed various stays at this hotel last in May where we had a great weekend. Thank you for you great service and enjoyable stay
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03 September 2017
In general the accommodation was tidy and the breakfast buffet exceeded my expectations, it would have been a much higher rate if not for our dining experience at the pavilion restaurant on Saturday night, when we arrived there were only three tables which were seated and when we were waiting there was only one still going. My younger one made bit noise so I took him out so that he won't disturb the other table, they got a young one as well and pretty quiet. Just as I walked out carrying my son I heard this Polynesian or Indian manager guy spoke to my daughter and her dad who was still waiting for his meal after about at least ten fifteen minutes, to keep our kids quiet. He said he was sure my partner could understand, then said sorry to my daughter, during the long wait for the meal, which was around twenty minutes, I spent most if the time outside with my son to separate the two children so they won't make noise playing together. We have always been cautious of this and it seemed strange this person assumed manager's role jumped in so quickly and told us off. While waiting for the meal to be served, I asked the blond waitress lady where the toilet was, I thought it might be next to our table where got a sliding door, she said go outside turn left then as I thanked her and just turned my back, she slammed the door behind me loud and shut it. It was a real weird spot in such a nice hotel setting and they really made sure we will avoid dining there next time when we visit again.
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27 August 2017
Wonderful service & facilities all throughout the hotel, loved our room however it was quite hot and stuffy. The breakfast buffet was spectacular, and so were all of the other facilities. One of our favourite experiences was definitely the pool, it was a fan favourite amongst us all and we stayed in it for almost two hours!
Overall it's a fantastic place, and I would come again soon in the blink of an eye. Thanks for your fantastic service, I hope to see you again soon Distinction!!response / report this review -
15 June 2017
We had a very pleasant stay here, plenty of parking, a nice area to drive up and drop bags. Rooms were nice and tidy, swimming pool enjoyable and staff very polite. Great job
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09 April 2017
Good location. Great price. Polite staff. Nice and quiet. Lots of parking.
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21 February 2017
The corner suite is spacious and well laid out. Water pressure and service are good. Beds are very comfortable. The outdoor spa and heated pools need a good clean; there is some fair algae growth. The hotel is a short walk from the Mauri Thermal Village thermal attraction
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20 February 2017
Good service, big rooms
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06 January 2017
Floors in shower area are so slippery it's not funny. Woke up to go enjoy fitness Centre and only two items on a rather large unit worked. Treadmill didn't work rowing machine didn't work. Filling the jug from your hand sink is not a pleasant experience. Light switches filthy. I am here today and am thoroughly disenchanted. Room service only true quality. These comments are in no way a reflection of the staff they have been warm and friendly.
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15 November 2016
It's a breath of fresh air to get away from stainless steel and glass. This is a classy old but well maintained hotel that leaves me pleasantly surprised every time I stay here. No air-conditioned room but clean fans and windows. Whisper quiet and you sleep like a baby. Breakfast is excellent. Well stocked buffet catering for any nationality.
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