We didn't stay here, but the staff were very friendly. For a small fee we were able to store our luggage here and use the showers before our overnight bus. The showers were basic but clean, and the lobby/reception area was large and comfortable to sit in and the reception is 24/7.
Friendly services, tidy room and convenient geographical location. Everything is good although the bedroom is a little bit narrow.
Great hostel with view on Lake Taupo! Clean rooms and very friendly staff. The hostel is located central and you can easily visit bars, restaurants and shops. The rooms were big enough and we met really nice people!
The bar downstairs is too loud playing music until 3 am or so. Other than that, it is a decent place to stay, though expensive
3 of us shared a comfortable en-suite 4-bed dorm. Very clean and affordable including discounts at the hostel-own downstairs bar Element. Dinner specials such as chicken wings for 50c or tacos for $2. The free WiFi in the reception area was bad but there was free coffee and tea. Recommended!
Staff were very friendly. Unfortunately although not really the Hostel's fault but the noise from local bars with music or live bands meant we couldn't sleep. (Hostel did provide ear plugs) so you would be fine if you can usually get to sleep easy enough in that environment. Kitchen was always crowded and not much 'eating space'.
Never stayed at a base until this one. Definitely really organized and clean. But no "home" vibe. Seemed more like a motel. Maybe that's because it's a chain backpackers? No lounge area but they did have pots/pans and kitchen stuff available to use! Would recommend
Stay off Base. They don't care for you nor their own premises.. Go to urban retreat backpackers:)
Good price. Clean rooms. Awesome service
Very large hostel W lots of rooms. Ended up in a small 4 bed dorm with barely any floor space and poor ventilation. Inconvenient outlets(near the ceiling?) The bathroom was nice but severely lacked hooks/towel bars. Also did not lock at all, was walked in on while behind the glass shower door. Also the most expensive. Ended up switching the 3rd night to Urban retreat which I found much nicer.
This is a warning: The other ratings are totally true. This was one of the loudest motels I ever stayed - even or especially at night. Don't come here if you want to sleep after an exhausting day!
The rooms (double room with private bathroom) look nice on the first view, but you'll soon recognize that everything is very worn-out and there is obviously no intention to repair anything. The bed was so soft that I woke up with very bad back pain.
Definitely the worse thing about this motel is noise from the bar below. First night it was loud - even music out of speakers next to the room's door. But the second night exceeded everything. The music in the bar became so loud from midnight on that it was almost impossible to find any sleep - even with earplugs provided by the motel on the rooms by default.