Every time you want to moor your bike you have to wait 1 month, this is really not normal. Really dissatisfied with it.
Juizz has responded twice to the review below and promised that the terminology on their site will be changed. I really appreciated that. Although the lack of clarity on the site about deliverability was a valid argument nmm, I also want to indicate that the consequences of such a review are now more in my mind and I will not formulate reviews so clearly.
Below the original review, please include what I wrote above when reading.
I discovered that your company offered the Cube Kathmandu Hybrid Pro 625 via your site with the word "available" in red. This really surprised me because I have already done a search and it seems that this bike is nowhere in stock anymore.
I almost planned to buy this bike through the site, but luckily my healthy suspicion about this has put me off. When I just called your branch in The Hague, it was immediately indicated that this bicycle is not available at all.
This means that you provide people with incorrect information and, as in this case, make them pay about 3000 euros for something that you cannot deliver at all. In my circles we call that cheating. So people just have to see that they will get their money back, which is likely to be problematic given these practices. After all, that is an extension of each other.
Moreover, with these practices you also burden your employees, what do you think of the disappointed consumers they get over them? This is also the case with your employee in The Hague.
It's far below what you're doing here.
I will post the text of this email on the internet where I can to give your company the bad light it deserves. Never Juizz again.
the place to be for premium ebikes in the Hague. Bought 2 Riese & Mullers here, Roger really gave me an excellent service.
I don't recommend this company. You will pay for a service ( very very expensive) and after few kilometres you will see nothing was done Moreover they refused to refund me despite of the evidences :(
The sales people are friendly and helpful. However, they sell Babboe products and do not provide support or service. They always tell you to go directly to Babboe for any help or warranty. This is extremely frustrating. If you want Babboe, order from Babboe directly.