Very good service, clean and not expensive.
This is an honest review!!
Pros. Good price, good location, good parking, staff friendly and curtious, free continental breakfast.
Cons: This hotel has a big problem with door noise. Every time anyone, including my self, and forget not to hold the door to close it slowly, slaaammm big noise across all room and that goes on and on a night long. First I thought people were angry fighting in the rooms, then it happen to me and realized, door make loud noise when they close by them selves it you do not hold them.
#2 Continental breakfast-- they could vary some. You get either papaya or melo, watermelon, plain yogourt, coffee or orange flavor fruit punch. Bread toast or sweet bread, and chocolate rice crispies. Every single day. No change. If you stay more than 2 days, you get sick of the same thing a very mourning.
#3 30 pesos extra to use the safe. I was not explained that when I checked in. Wasted like 20 min trying to program it, not knowing that I needed to pay. It's not about price, it's about being informed.
#4 they did don't clean my room one day. And yes the sign was correct on the door. Please clean the room.
Small things that can be fixed. Would I return? Not likely.
Clean, modern, spacious rooms, and even though I thought 1000 pesos for a room was a lot, I guess it's a good deal for Playa del Carmen. The only drawbacks were that the breakfast was just corn flakes, little pan ducles, and fruit slices, and the room was cold with no heat available. Oh and the TV was small. But besides that it was a great place to crash as long as you have transportation because it's not walking distance to any stores or restaurants.
GREAT VALUE!!! Excellent location. Very Clean. Free WiFi. Affordable and easy to book directly from their website! Highly recommended!
I stayed in the first floor by three nights and my experience was horrible. It smelled like humidity all the time and at the reception they were rude.
Great location, clean place and the staff good as well
pretty good location, easy to find, small but comfortable
It is amazing place for budget.the service of breakfast it is so nice and delicious .the staff are incredible every is so helpful. Rooms are clean the cable service is great the web is good too.
I think it's a little expensive for the benefit you get, the room have a small tv and the beds are a little uncomfortable, the positive is the hotel is clean the personal are polity and includes continental breakfast, the location is good if you have a car, isn't close to the beach and downtown, just a place to sleep.
Good place to stay witj family or friends. Staff is friendly, Continental breakfast included , small pool and small bar for night
Extremely friendly staff, front desk very good english.
Clean and quiet location, only 20min walk or 3min taxi to 5th avenue (main tourist part and bars/nightclub scene) and only 25 min walk/3min + 1min walk to beach front.
Only reason not 5* is that although food is very nice and great value for money not much variety of local cuisines. (predominately dishes are spaghetti/lasagna and baguette based) having said that breakfast is brilliant, very similar to continental Europe in that cereal/pastry and fresh fruit available.
Nice and clean hotel I would recommend. The staffing are really friendly.