Canceled my reservation and took my money. The representative at the airport had all my information but showed as Canceled. Yet they still took my money. lm still waiting for my refund! Don't use them! Another Couple was left there. I think the good reviews are fake notice how they have only a few reviews completed or don't have any.
I think these people are paying for good reviews because the service I received based off these reviews are not the same. I scheduled my pick up time and had to stand and extra 45 mins after that
Time and then finally was put into a vehicle which was not a luxury vehicle at all that I paid for. The service was embarrassing I thought I booked a luxury transportation service and instead got put into a very raggedy vehicle that looked like it could break down at any moment. Wasn’t luxury at all. The ac wasn’t even working correctly and the entire 40 minute drive to hotel the guy was texting and taking phones calls. Very unprofessional. Do not waste your money and on top of that I had to search to find
Them I thought I would be greeted w/ my name but nope.
Drivers were bilingual. Very pleasurable outgoing. was a great experience
Our pick up and drop off at our resort was seamless, Thank you for your professionalism.
Great service. Booked a luxury transportation through their website from Cancun to Tulum. Nice driver! Arrived early both times with fresh water. Clean experience. Went beyond by promptly helping with luggage. Will definitely use them again