3 days in the CDMX airport making fun of people, giving hotels without dinner and when it is included, it has a fixed menu, not even water in the room after being in line for 3 days to board and get off. Bad, liars, incompetent, ridiculous, profiteers, bordering on fraud, promising phantom refunds, phantom flights, phantom services INCOMPETENT
Absolutely horrible service. They are NOT open 24 hours, so if you come to the airport to drop off your luggage, good luck you can wait for four hours for them to open up. And this was during the day, not at night. Air France is truly a horrific airline. Shane on you.
Please note that this is NOT Air France, rather an agency representing various airlines. The service was absolutely terrible. The agent was ignorant of current AF policies, gave wrong information and when questioned was extremely rude and dismissive. Should not be representing an otherwise reputable airline. Beyond useless. Does not deserve even one star.
Didn't travel with Alsska Airlines this time but I wish I had, the airline employees were helpful even when we were waiting in line for over an hour with WestJet.
They don’t even deserve one star.
Slow, bad service.
Cheaper price not worth all the hassle.
No merecen ni una estrella.
Servicio es lento y malo.
El precio más barato no vale todas las problemas.
Very slow. Taking more than 1 hour waiting in the line for checking in. Agents were constantly discussing with each other, which seems not familiar with the procedure.
Mal servicio