A classy complex for accomodation, restaurant, and casino
So so, room is big but also clearly old, its clean, but in a 2 night stay we had a repair guy by the room 3 times (lamp, bathtub, aircon) the last they never really fixed :s,
the first impression of the lobby is really good, not quite so good when you get deeper in to the hotel, it small musty with a hint of cigarettes.
Can't really compare it with other hotels in Macau since it's the only place I've stayed so far, but I will most likely try another hotel next time
It was nice to stay this hotel.
Clean, wide room.
Good Location with reasonable price. You may take advantage of nearby hotels' shuttle bus service since this hotel's shuttle bus service is a bit low-frequency.
I booked 2 rooms for my family,
At first, the check in time delayed. We arrived the hotel about 2:30pm. They told me there is a room is not ready and the staff said the room will be ready at 3:30pm. So I ask my mom who is about 60 years old lady at stay at gym room to wait.
Finally , the room was ready about 4:15pm
Secondly. When we had a lunch at the restaurant at 1/F, there was a waitress who called IVY. She ate melon seeds in front of us and made the disgusting eating noises. It’s 5 stars hotel, This is not acceptable. Right!?
Thirdly, I understand that it’s really hard to get a taxi at Macau. So we asked the staffs at the front door guy to assist us, i don’t remember his name but he looked like a guard. He was not polite and look so impatient, he just wanted us to go away ASAP.
Fourthly, the room was smelly, I found a dirt on the bed sheet, it’s black colour and look like mould and the bed and the pillows were very very very soft. Made my wife and I got back pain.
It’s 5 stars hotel and 5 stars charges but it’s No star services,
No star staffs quality, not worth to be 5 stars!!
Very bad experience!!
Big rooms, worth the price but the room was a bit old/worn out
Friendly staff and lobby manager, very nice birthday memory and services, very good, very very nice
If you take a bath the water is blue. It's aged and the owner has a few newer hotels so I don't think he will renovate this one anytime soon. Great service though!
Very good hotel in the hart of Macau, 15 min from historic places. Also 20 min from Science museum for kids
OK. But getting a little old.
Nice hotel the staff made a great effort.
One night that interesting
Very nice. Clean and comfortable. The staff was very attentive. Would stay here again if I get back to Macau.
Good hotel but staff is not.
Great hotel
Nice and spacious rooms. Decent priced
Good centrally located hotel with Good facilities.
I ordered an extra bed for the room and what they brought was a box spring with a comforter, and no mattress. They refused to refund the $57.00 USD. Manager said roller beds are never as confortable as a regular bed. The casino was very plain, nothing special with many old slot machines. The rooms were just ok, nothing special.
The Furniture Is Amazing but the service is a B - grade