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Added by Jopie, at 01 October 2016
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13 Reviews
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20 February 2018
Excellent service, excellent food. Downside the swimming pool is not in the same building. Has to walk with around 5-8 mins
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16 February 2018
Nice hotel. Clean rooms and Good service. Limited parking space.
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19 December 2017
Loved the place and the people! Staff was very warm, welcoming and helpful! Alan, the Manager, took very good care of my food arrangements as I'm pure vegetarian!
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29 October 2017
Nice hotel in Kandy in the mountains. Have spacious rooms at good price and good food.
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31 August 2017
Nice and clean. Friendly staff. Reasonable food
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19 August 2017
Good hotel for tourists. Excellent breakfast. Good view. Cozy rooms. Moderate price (90$).
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10 August 2017
Basic facility. 1 small bottle of shower gel and shampoo for 2 guests daily. Advertised Free WiFi but couldn't connect most of the time unless after 11:00pm. Cable TV remote control not working. TV remote only allowed on or off and couldn't change channel or adjust volume without the cable TV remote. No one answered calls for front desk or switchboard after 11:00pm. Water leaking from toilet - mopped the wet area and told it was fixed. Had to come back to use silicone sealant to seal the leak. Limited choices of buffet breakfast and dinner. Focus more on F&B costs control than guests satisfaction.Fruits cut into tiny pieces to make it difficult for guests to pick up and conserve food! Another Oak Ray hotels and restaurants - stay away.
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23 May 2017
My family and I had a wonderful stay at serene grand hotel. Surrounded by breathtaking scenic Beauty, this hotel is worth the pay. Excellent hospitality, cleanliness, hygiene, tasty food, spacious rooms and a good wifi service ,enables one to have an unforgettable stay at this hotel. Not to miss the friendly staff and management, I strongly recommend hotel Serene Grand hotel for a homely and a lavish stay which is worth the pay :)
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06 April 2017
Good hotel for vacation
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28 February 2017
Good hotel. Food was okay.
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10 February 2017
A luxurious beautiful hotel with everything you want at arms length. The only problem is the limited parking slots. You'll find everything that you want in a hotel. Polite staff to mouth watering dishes. Good place to stay with agreat view.
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16 January 2017
My family and I stayed at the Serene Grand Hotel for a day and a half. We arrived one hour after check in time and our rooms were not ready. This was a bit of an annoyance as we were on a schedule for evening events. The hotel front desk was very kind and responsive. Our rooms didn't have water and we had half opened food/snacks from the previous guests but they came and cleaned everything out quickly. The view from the dinner halls balcony was lovely. Everything was clean and comfortable. The dinner was so-so, maybe too western for us. Definitely a good stay for a quick trip.
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08 October 2016
A clean and a nice place to stay. Belongs to a chain. Well managed and good value for Money
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