I would it is one of the best hotels at s close proximity to a heritage site. Staff is very friendly and service standards are very high. They check time to time about your stay at the hotel to maximise the guest satisfaction. Only 10 minutes drive to Sigiriya and I love the concept of the hotel's effort to protect wild elephants and it is the theme of the hotel.
Highly recommended place for holiday. Hotel entry has nice view of Sigiriya & Pidurangala Rocks. And Staff is very friendly. Foods also tasty. Love this place.
Excellent hotel. Very highly recommended. Friendly staff, good food, beautiful view. Great pool! Spacious room, bathroom nice surprise.
Fantastic facility. Had the best time of the year. Spa was very pleasant and professional. The staff were very friendly and responsive. Highly worth the money spent. Very well maintained. Huge pool. Kids loved the stay.
The environment, location, rooms, and scenery we're superb. The welcoming staff were friendly and efficient. However, the food is not the best, and restaurant staff are not well trained. Would recommend only getting breakfast at the resort, and eat out for lunch and dinner.
Perfect location and the amazingly picturesque pool took my heart away. The room was spacious and beautiful full of pictures of elephants everywhere. The staff was friendly and helpful too. The food was average . Had a good selection in the buffet .
But there were mosquitoes in the room and my baby had red patches all over him the following day and had to wake up several times in the night to kill them which was a bit tedious. Overall the place was so massive and lovely .
What a wonderful hotel. No words to describe. There is a chalets also, covered by jungle. You can enjoy lovely food, there is three restaurants. Absolutely friendly staff. At there you can play badminton, there is modern indoor badminton court. And karaoke lounge and night club. Hotel will not promote these things. Please ask about from front desk.
Facilities and environment is great. But staff is not well trained. We have reserved three rooms with early payment. They were saying we haven't paid and need to pay. The guy at the front desk was not a courteous person. We had to wait about 1 hour at the reception for them to find that we have already paid. This ruined our trip totally.
As I mentioned in the subject this hotel environment is very beautiful. Room locations and how they have construted the Hotel using the land is superb.
But the poor service given by restaurant. They don't know how to treat the customers. They even changed the name the pork curry as a fish curry that made me more uncomfortable since I'm not eating pork and in the lunch table they don't even know how to place the forks and spoons. They arranged it after I questioned about it. (They don't even care about it). I complained about the matter and the response received to me is not satisfactory up to the standard.
I request from the management to give proper training and guidance to staff.
We spent one night here. The pool is amazing and the room had a really nice feel to it with all the elephant themed decorations.
However we were disappointed with the service staff. They just felt very unfriendly. Not many smiles or hello's. Didn't feel welcome. We arranged our payment in advance by email but the front desk didn't have any idea about it. Had to wait around at reception till they looked it up. Once all that was sorted, I had to ask the front desk where our room was. They didn't think ahead to take us to it.
Be aware that you can't take the pool towels back to the room, the staff will ask you to bring it back. I didn't understand why they couldn't just pick it up during room service.
And then our check out experience wasn't the best either. The front staff questioned us about whether we had a redbull from the minibar and we said no but then they asked us again a couple more times while we were waiting for our car. It made us feel very awkward and uncomfortable, especially since we were happy to pay for it if we did use it. We received a feedback form at checkout and we filled it up, folded it and handed it to the front desk lady and funny thing was she unfolded it and started reading it in front of us, which was awkward because we didn't rate the front desk service really well. I guess our feedback form will end up in the trash.
Overall I wouldn't recommend this hotel. You have far better options available for the money around Sigiriya.
The one of the nicest places I've ever seen is Aliya resort and spa.It is located in Sigiriya and it is a superb hotel in a very beautiful and relaxed environment.
I went there and said that it was a very popular place among the best citizens and tourists and I also invite you to take the opportunity.
There is also a cordial friendly staff here. The beautiful swimming pool, GYM and indoor badminton ground, the growth of the DJ place is very impressive.there are many kind of foods and tasty is good.
Aliya resort and spa පිහිටා ඇත්තේ සීගිරිය පෙනෙන මානයේ වන අතර එය ඉතාමත් මනරම් හා නිදහස් පරිසරයක පිහිටි සුපිරි Hotel එකකි. ඉතා විශිෂ්ට ගණයේ පුරවැසියන් සහ සංචාරකයින් අතරේ ඉතාමත් ජනප්රිය ස්ථානයක් බව එහි ගිය මා හට වැටහුණු අතර ඔබටත් එම අවස්ථාව ලබා ගන්නා ලෙස ඇරයුම් කරමි.
තවද ඉතාමත් සුහද මිත්රශීලී කාර්ය මණ්ඩලයක් මෙහි සිටින අතර මනරම් swimming pool එක, GYM එක සහ indoor badminton ground එක, rasta DJ place එක ආකර්ෂණීය ලෙස නිර්මාණය කර ඇත.
විවිධ වර්ගයේ ආහාර පාන වර්ග බොහොමයක් පැවති අතර ඒවා රසවත් ය.
Situated near Sigiriya, a famous tourist attraction, and having a nice and calm environment, the hotel is a beautiful combination of nature, art and modernity. Friendly and quick service by the staff. Buffet is fine but the dining area had flys sometimes. Have a cycling path and provides bicycles free of charge. The pool is awesome, have stars like lighting spread randomly in the pool floor making it look like the night sky at dark.
What a great and awesome place. Pool is lovely. Can be crowded win locals on weekends and local holidays, as is usually the case for your hotels. Food is good. Pool is excellent - shallow right throughout. Great service. Commendable work done here, especially noted since I come from a hoteliering background.
One of the best hotels I've visited. The view of sigiriya from the hotel is pleasing to the eye. The hotel owns a pool of 5feet depth throughout the rectangular arrangement. There are rooms to suit every occasion. The hotel provides gym, cycling, badminton, table tenis facilities free of charge. The spa provides services at a reasonable cost. Food of the restaurant tastes nice even though there's no big variety. The night life can be enjoyed at the night club or karaoke bar. Paddy museum at the hotel gives light to ancient paddy culture
Nice view - you can see Sigiriya Rock as well as Pidurangala Rock from the hotel nicely.
Very good service - Staff is very friendly & well supportive.
We stayed in a chalet, which are apparently new. Very nice room, very private but also a bit rustic. Some rugs on floors in bedroom and bathroom would have been nice, as well as blankets being available for the bed. Overall very good but just those little touches missing that would have elevated to 5 stars for me.
Great place for a weekend getaway. Friendly staff and great food. Amazing infinity pool with an view of Sigiriya. Many activities to do in an around the hotel. You don't find too many locals here. I would prefer if they could consider to extend the buffet duration at least by another 30 minutes. Other than that we had a perfect stay and surely will go back.
Amazing landscape and buildings. Has everything you need and more. The staff are great, kind and ready to help at any time. Brilliant facilities.
Excellent view of the surrounding Sigiriya.
Staff are wonderful and the food are lovely.
Suite room where we stayed was clean and very large. Pool, steam room and jacuzzi was excellent too. Lovely place to visit.
We went for dinner without reservations when the hotel was fully booked. Got good service, food was great.
Environment was nice and service was good and staff were helpful.
Our group spent two nights here, but I could have easily spent a week. Beautiful architecture, rooms and grounds. Loved the open-air design and quality construction, interior design, art, etc. Really lovely, with a wonderful pool, full-service spa (one of the best massages I've had) and a number of dining options. Peaceful, attentive staff, and a good place to recharge.
Amazing hotel! Nice view of Sigiriya from the lobby and the pool.
We stayed in the modern huts in the jungle. Had a frog come into the bathroom like twice, but that is something to expect when staying in the jungle!
The buffet had many options! Love this place!
Really bad experience. The rooms are OK but more like a 4star. The breakfast is really nothing to have. The Spa was a nightmare, they were not ment to change the towel after the earlier guest so it was drops of oil on it and visibly used. The dinner at the Chinese restaurant was either a culinary experience but not uneatable. Everybody is very nice which is a plus but the service could be much better.