Convenient location, contemporary rooms, club lounge a bit disappointing and below comparibles in this brand or city. Not likely to return given how many superior alternatives exist, but it's a solid hotel otherwise
Amazingly professional yet extremely polite and helpful. A large and varied arrangement of bars and restaurants, which serve fantastic food. VERY close to numerous transport services. All this with a good price of rooms. Would highly recommend this hotel to everyone. Both traveller and business persons.
Reasonable price to stay the center of city. Nice food and beverage at club lounge.
U can have breakfast, lunch and dinnee at club lounge
Room was not super comfortable as per price. A/c in my room wasn't functioning well breakfast is great for day or two but not exciting for week long stay.
1. Tiny rooms - queen bed took up whole room
2. Claustrophobic bathrooms - fan also didn't work in bathroom
3. No top sheet used on beds
4. View out window of neighboring dirty apartment building was far from scenic
5. Gym was not impressive
6. Limited access to swimming pool - once per day during pre-defined time period
7. Worst hotel customer service experience ever - essentially called me a liar over a room service issue. I can't help but wonder if I would have been treated differently if I was male and/or spoke Korean.
Good hotel for business travelers. The hotel had friendly staff and clean/nice rooms. Location-wise, it is near the express bus terminal, so it's convenient to get to most parts of Seoul. However, it is a little far from more touristy parts of Seoul, so I wouldn't recommend this hotel for tourists coming to Seoul for the first time.
Very comfortable stay. they have all the essential facilities, with friendly staffs always there for you. The room was very modern and stylish and I liked that they had bluetooth speaker as well. The best thing about the hotel was that there's a huge department store/more/station that had literally everyyyything I needed. The neighborhood was really nice with french bakeries and all gourmet restaurants surrounded. If you're looking for a calm,stylish, swimming pool included place, I certainly recommend here!
Decent hotel. The service is the best part as every staff member we dealt with was extremely helpful, even after my stay when I realized I had lost something in my room and needed to come back a week later to reclaim it. Other than that, the rooms were fine and decent, nothing special to write about. The bathroom showers had an annoying layout and didn't close completely resulting in water splashing out onto the floor all the time - poor design. I only managed to try the breakfast in the club lounge and for a club lounge breakfast it wasn't bad, at least there were some hot items rather than a standard continental breakfast. However, the spread was small and a proper restaurant breakfast would have been much better. The location is ok if for whatever reason you want to stay in Gangnam, but it's not really that close to anything most tourists would be interested in. It's also somewhat annoyingly located between two subway stops so the walk to the subway could be a touch long. If you are trying to get here directly from the airport via transit it will take a few transfers.
Great service, much better than in Japan. Great lounge with many normal foods, not deep fried. Best Sheraton I stayed so far (I had around 10 of them). Good sauna. Great value and not expensive for award stay.
This is the best Sheraton I have visited so far. New rooms, very nice and polite staff. Club lounge is amazing. Its like fine dining
Nice place to hangout for a few days on business. Having access to the Sheraton club will be nice as happy hours is from 6 to 9pm, nice selection of food and drinks. The downside is most of the rooms are small.
Prime and convenient location. Three metro lines converge at the nearest tube station (5-10mins walk). Great options for dining out in a shopping mall connected to the station. Great hospitality. Standard rooms tend to be on a smaller side but they are neat and clean. Considering the rates, I can't complain about the room size. In addition, equipped with good facilities such as an indoor swimming pool and steam rooms. Strongly recommended for business travellers or couples without kids. Their lounge food is also fairly nice. Only 1000 SPG points required to have access to the club lounge.
Love this place. Wonderful staff, pretty convenient location and stylish/modern/well-kept rooms. Food on club floor is very good. Only downside is the rooms are quite small, even by Seoul standards.