Was alright big rooms not too flash ammenities
My stay was pleasant, and the staffs was helpful. Overall, it was good.
Good service with great staff that makes no effort to help you with whatever you need
Location is great, but hotel quality of average at best, the room we booked was full so they moved us to a room without balcony or bathtub. Which was disappointing.
They really try to give the best. Something abut training? Don't know.
Oh God ..what can I say .It's excellent taste and recipes .And it really saves your vacation in Siem Rep .Worth tasting the food here .My friend had Sea food friend rice and I had vegetarian .They are well tailored to our needs here .
Will surely make the visit here again and recommend to friends .
Special thanks especially to waiters Khen and Pidos ..so kind and well mannered and understand what we want ..
Thank you
I have not stayed in the hotel, so this part I can't rate, BUT The Moon cuisine restaurant is AWESOME!!! It was the only place I went on more than one occasion. The food is great and reasonably priced, the service is top notch atmosphere is nice with free WiFi and indoor/outdoor seating.
I used to sleep there and the room near entrance to other part of the building is so noisy because people walk in and out near that room.
I stayed for almost a week. very clean and comfy beds. friendly staff
Nice big rooms so take a LONG time to cool down with AC. Affordable. Bathrooms need to be updated
Not tasty, bad service. Waiters kept the change.
The local management is hopeless and not very customer oriented. Just some of the issued I had: they promote airport pickup, that's why I booked them via Agoda, submitted flight details. Arrived at airport, nobody there, waited 1 hour then made my way to hotel on my own. Reply from manager, it happens sometimes. Huh? Alright, they reimbursed my extra costs next day. Secondly they have a 2 tier menu system, Tom Yam between 3$ in menu to $5, of course they charged the higher price, even I had the lower price menu, again discussions with management, reimbursed. Then I tried booking via Traveloka, went through, although they didn't honor the free breakfast with Traveloka at first, wanted me to pay extra. Huh? Discussions (again) over 2 days, I had my hotel voucher which stated clearly including breakfast. Also, the WiFi isn't working in the rooms, mostly lobby only. Some used glasses weren't cleaned up over 2 days in public area, althogh staff is walking by all the time. City was fully booked due to CNY or I would have left earlier
The moon Villa and Coffee is a best place in town very close to Pop Street and old market the real khmer hospitality and nice artist decoration. the staffs they so friendly and helpful. I am strongly recommend this hotel and restaurant to all travellers who wish to get comfortable stay in town.
Very good restaurant. The food is very tasty, clean location and the best price/performance ratio.
Strategic location, close enough to almost everywhere in town. Just a stroll from Pub Street, Old Market and Night Market.
Clean room, odourless sheets. No fan and air-conditioning seems underpowered but adequate. Working bathroom.