i think this hotel has seen better days, nonetheless is spacious with a terrace upstairs and multiple restaurents downstairs
Food at al yusra is amazing. Especially the price very reasonable!! Restaurant is luxurious too with amazingly air conditioned
New Palm Tree hotel is ideally located in Mombasa city center, but that's pretty much all it has going for it. The rooms are old and hardly maintained. However, it's a good choice for the budget conscious traveler who is in town for a short stay only.
Great breakfast and really good reception here. Just average rooms and relatively cheap for budget travellers.
The manager was so good and the other workers very polite and courteous. We loved their service and. Enjoyed our one week stay!
Ac not working, rooms kind of old and dirty. When notifying reception they couldn't fix the problem so the room was very hot (not ventilated well). Mosquito net was broken and installed incorrectly. After complaining we got a 10% discount for two rooms. One employee was begging for money after trying to fix ac.
The breakfast cook is very uncouth, plus greedy. if he asks you for money just tell him to go to a bank.
Food is nicebut the hotel services need to be looked at..
Some quiet environment tho in d city center. Friendly Reception Staff.
Its great place to enjoy with your familly👍
Location is very convenient. They claim to have a hot shower but this was not the case for us. The rooms are very old and basic. But for one night it was sufficient. Breakfast was included and was very basic as well. Staff was very friendly.
The service is great. However, it's more of a budget stay. Not recommended for business trip.
Humble setting, friendly stuff, transport easily available from hotel taxi to tuk tuks right outside. Few minutes walk to Fort Jesus. Quiet, enjoyable stay.
Nice accomodation services, good hotel hospitality.
Nice hotel will cater for your all needs
It's a really good place for the amount of money they charge. Of course you won't get amazing structures and amenities, you get what you pay for.
Beautiful ambience. Humble rooms with hot showers, fridge, AD and fan. Friendly staff. A safe/lock box at reception. Willing to store luggage for you.
For a traveller on a tight budget, the hotel is conveniently located in the heart of Mombasa town. Amenities included, air conditioned rooms, comfortable beds, TV and pretty good WIFI connection. Hot water showers work well and the breakfast provided is standard fare with no limit to amount one can eat, that's a plus. On the lobby are two restaurants to cater for different cuisines. Secure parking at the back really serves well for those driving their own cars. Definitely worth a try.