Nairobi City Water and Sewerage Company

Location :

• Sathyamoorthy Rajagopalan

  06 February 2018

  The web site is devoid of content for notifications and other information of use to users

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• Patrick Olang'

  01 February 2018

  Chronic water shortage and no effort made to relieve the shortage even through delivery once a week! We've to rely on expensive vendors with water whose source cannot be verified.

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• John Wendt

  11 January 2018

  This company is corrupt. They continuously charge arrears, then when you pay the arrears, they charge you arrears on the arrears, even if you paid the arrears on time! Their staff are rude. Their water supply is for a few days a week. They do not reply to Email inquiries, and no one answers at their ethics inquiry hotline. Deserves zero stars.

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• HERMAN MWANGI

  05 September 2017

  Why do you post your contacts while nobody picks when called? Worst services ever.

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• Joy Manyeki

  25 July 2017

  Veery poor service..chronic water shortage in Kangemi/mountain view estate. 3rd week and countingnot a drop of water in the taps. The most suprising is that car wash spots operate 24/7. What's the criteria for some parts of Nairobi having water and not others.

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• Winfred Gacheke

  29 March 2017

  We haven't had water for 4wks now.We are told there's maintenance going on along Thika road.how long is it going to tek because things are unbearable

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• George Owalla

  07 March 2017

  I have never experienced anything emotionally positive about nairobi water. Their staff seem to suffer from the culture they carried over from city council. The staff particularly those in the front office are care-less and mean with no idea about the meaning of the customer to the organization.

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• Calvin Jared

  01 March 2017

  We are constantly being harassed by your staff from Kayole office. they have even damaged part of our perimeter wall with a bulldozer in the name of disconnection. Is this the way to serve your customers????????

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• Cyrilla Ayoma

  25 October 2016

  The World On My Palms What is more Cool ??

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• Jumah Makiniah

  15 August 2016

  There are many ways of stealing from people and yours is among the worst ways of stealing. Then you teach your customer care to be rude.

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