Name: Laico Regency Hotel
Address: Uhuru Hwy, Nairobi, Kenya, KE
Telephone: +254 20 2211199

Laico Regency Hotel is a lodging, located at Uhuru Hwy, Nairobi, Kenya. They can be contacted via phone at +254 20 2211199, visit their website www.laicohotels.com for more detailed information.

Location :

Uhuru Hwy, Nairobi

Contacts :

Added by Jopie, at 12 December 2016

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Anonymous

16 May 2018

Good value for the little money I paid on booking. Com food prices are to high for it's standard. My rate was bed only and the room was very comfortable
Anonymous

12 May 2018

Great food and fabulous conference facilities. The staff were extremely helpful. I wish they would smile more.
Anonymous

29 April 2018

Its excellent. Very clean and the service is impeccable. Large hi-tech conference rooms are available and it has a certain air of sophistication to it. It is a lovely place and anyone whose anyone should go there
Anonymous

16 March 2018

Receptionist are too cool. So organized. I was impressed the moment I stepped out of the car. Nice food plus drinks. Its awesome five star hotel💯
Anonymous

08 March 2018

Great staff. Enjoyed their ugali with boiled breast chicken. Kudos to Meshack for the great service.
Anonymous

06 March 2018

Not a bad place for conference facilities but need to improve on their PA systems. Their teas are superb
Anonymous

03 March 2018

Cool space and friendly welcome it's excellent place one should pay a visit. I loved their services.
Anonymous

01 March 2018

Not a bad hotel. Lovely interior architecture. I haven't been in the rooms but from the outside I bet it's good. The events held are also good. Would be nice for corporate events and exhibitions if at all you'd want to host one.
Anonymous

06 February 2018

Apart from the horrible quality of my photos this place is awesome the people are really friendly the gym is well-equipped there's sauna and swimminpool people are smiley and kind. everything is as shown on their profile. They obviously put a lot of effort in safety the area is really safe and well protected
Anonymous

03 January 2018

Didnt get/ see the original glamour (it once had). The meal was boring, plain & over priced
Anonymous

22 December 2017

Nice quiet place to meet friends. Excellent hotel
Anonymous

17 December 2017

The food is awesome. The hotel is classy. Service team are polite and friendly. Its beautiful
Anonymous

03 December 2017

This hotel has so much potential and helpful staff but it really could do with a complete refurbishment to bring to par with its peers.
Anonymous

15 November 2017

The swimming pool is excellently renovated and have a superb ambience with well maintained warm therapeutic water which comes with a fully equipped Gym..
Anonymous

25 October 2017

Do visit Kennedy's Perfection in Jewellery right here!
Anonymous

22 October 2017

Nice atmosphere. Really great food
Anonymous

19 October 2017

Has a great view of uhuru park
Anonymous

13 October 2017

Hosted conference in one of their rooms. Liked it
Anonymous

11 July 2017

Lovely ambience, hotel in the city centre. Great facilities.
Anonymous

08 July 2017

Good rooms with nice food and i like the location of the place
Anonymous

25 June 2017

Great ambience.Good rooms and good food
Perfect place for delegates and international visitors
Anonymous

16 June 2017

Great service and a very quiet place to have business meetings. And viola! There is no service charge 🙌
Anonymous

20 March 2017

Went there for the gym and it was good equipments and pool's temperature was controlled. Great place for meetings also
Anonymous

17 March 2017

The hotel is easily accessible within CBD, has friendly staff and serves variety of meals though the place needs an upgrade especially rooms!
Anonymous

01 March 2017

One of those old but still fancy hotels in the city. Is very common with tourists. If you're staying at Laico, it will be easy for you to move around the city coz they got cab services right outside the hotel..
Anonymous

04 January 2017

Nice hotel. Very clean and well maintained. Pool and gym are both nice. All of the staff (except one man) were very nice and welcoming.

My only problem was at checkout. I was told breakfast wasn't included and since I ate breakfast there I had to pay $30. First of all, I'm almost positive it said "breakfast included" when I booked online. But even if it didn't, $30 is way too expensive for that breakfast. And there were many chances for the staff to mention that the breakfast was not included. I felt that I was intentionally mislead about the breakfast so the hotel could trick $60 out of me and my friend. I find that very unprofessional. And we were given four complimentary waters and I put them in the fridge and my friend accidentally drank a water that was put there for the mini bar. This is an honest mistake. The complimentary water was still in there and they are basically the same water (I think the complimentary bottle is like 25ml less) so in my opinion we should not have been charged for that. The man at checkout was very belligerent and wouldn't listen. He charged us $3 for the water then threw the money at us. Very low class.

It's not about the money. It's about the principle. Whatever happened to "the customer is always right"? There are professional ways to handle the above problems and the hotel did not do them. The hotel cared more about getting that extra $63 out of us than it did about customer service. Once again, very low class. If you want to present your hotel as a high class establishment I advise you stop doing things like this.
Anonymous

19 December 2016

Book with confidence, a good hotel in the heart of town. The staff are fabulous and treat you like family. Is it the most modern, no, is it the most prestigious, no, is it great value for money, YES, is it safe, YES, is it somewhere I will use again, Definitely! Sure there are better hotels, but that is true anywhere, this is a good place to stay, I will use it again. Everything works, everything is clean and tidy, the staff are the best bit! Thank you everyone at The Regency.